Jonathan Jeter
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Jonathan Jeter Email & Phone Number

Guest Experience Manager at SUMMIT One Vanderbilt
Location: New York, New York, United States 7 work roles
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Current company
Role
Guest Experience Manager
Location
New York, New York, United States
Company size

Who is Jonathan Jeter? Overview

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Jonathan Jeter is listed as Guest Experience Manager at SUMMIT One Vanderbilt, a company with 220 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Jeter.

Jonathan Jeter previously worked as Visitor Experience Manager at Children'S Museum Of Manhattan and Guest Services Manager at Superfly.

Company email context

Email format at SUMMIT One Vanderbilt

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SUMMIT One Vanderbilt

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Profile bio

About Jonathan Jeter

Experienced manager with over 9 years of expertise in guest services across tourist attractions, museums, hospitality and retail. Strong manager responsibilities including: hiring, developing, scheduling, and leading large teams from team member to supervisor levels, ensuring guest satisfaction as #1 priority. Additional complimentary operational experience including onsite reporting, vendor communication, inventory management, sales, ticketing, auditing, and cash handling (as well as operating a cash room). Demonstrated success in driving service standards delivering attentive guest service to visitors from all over the world.

Current workplace

Jonathan Jeter's current company

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SUMMIT One Vanderbilt
Summit One Vanderbilt
Guest Experience Manager
New York, NY, US
Website
Employees
220
AeroLeads page
7 roles

Jonathan Jeter work experience

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Visitor Experience Manager

Current

New York, NY, US

Oversee the entire visitor experience aspect of the organization. Manager of the Guest Services Department. Responsible for managing a team of Associates, Team Leads, and Supervisors. Responsibilities include overseeing recruitment, hiring, staffing, and scheduling, while implementing strategies to enhance the visitor experience for families, members.

May 2024 - Present

Guest Experience Manager

New York, NY, US

Responsible for overseeing the daily activities of 120+ Guest Experience Ambassadors and 20 Leads. Alongside the Guest Experience Management team. Mentor, coach, and develop 10-12 direct reports, helping them succeed in their role and career path. Responsibilities also include managing weekly payroll approvals and inventory counts, maintaining laundry &.

Dec 2021 - Apr 2024

Guest Services Manager

New York, New York, US

Guest Services Manager at The FRIENDS Experience. Oversee 40+ team members & 3 Team lead Supervisors. oversee all areas of the experience as the Manager on Duty. Key-holder responsibilities of opening and closing the experience. Training and developing new team members & team leads. Responsible of interviewing, recruiting, managing scheduling, timekeeping.

Nov 2020 - Nov 2021

Guest Experience Supervisor

London, England, GB

Supervisor of the Photo Department under Commercial. Manage and supervise the Operations frontline staff of 20- 40 on shift per day, all departments of the attraction (admissions, attractions, commercial, photo, door team) Responsibilities of cash control room, Daily counts of cash safe and inventory. Opening / Closing the Building as the Duty Manager on.

Aug 2015 - Mar 2020

Service Representative

Cary, NC, US

Collaborated with Patient Relations, Nurses & Doctors on staff in regard to patients needs for TV Services, Collecting cash from patients/family members for television service. Creating weekly deposits for cash & checks. Handle incoming & outgoing calls on a daily basis. Maintained Weekly Reports and Daily Receipt Logs. Phone communication with repair.

Jun 2014 - Sep 2016

Lead Sales Associate

Chicago, Illinois, US

Sales associate Lead in Toys department. Customer service, Answers questions, suggest alternatives. Organized and maintained merchandise in department. Inventory Control of Merchandise in Stockroom. Handled store merchandising & pricing (i.e. typing and printing merchandise pricing signs, placing them in the store, “price labels, sale, clearance, price.

Jul 2012 - Feb 2014
FAQ

Frequently asked questions about Jonathan Jeter

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What company does Jonathan Jeter work for?

Jonathan Jeter works for SUMMIT One Vanderbilt.

What is Jonathan Jeter's role at SUMMIT One Vanderbilt?

Jonathan Jeter is listed as Guest Experience Manager at SUMMIT One Vanderbilt.

Where is Jonathan Jeter based?

Jonathan Jeter is based in New York, New York, United States while working with SUMMIT One Vanderbilt.

What companies has Jonathan Jeter worked for?

Jonathan Jeter has worked for Summit One Vanderbilt, Children'S Museum Of Manhattan, Superfly, Madame Tussauds, and Telehealth Services.

How can I contact Jonathan Jeter?

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