Purchaser and Operations Specialist for manufacturer of thermal processing equipment and related services. Composed RFQ’s and Purchase Orders and acquired material, equipment, and services while reducing expenses.Built and implemented systems for tracking tolling services increasing visibility, profitability, and accountability.Created ISO9001 and AS9100 compliant SOP's for multiple departments.Developed Hazmat training program for compliance with DOT PHSMA and OSHA regulations.

Operations Account Manager for Private Equity Practice Group of national insurance brokerage.Assembled annual budgets using Excel with multiple revenue streams and tracked actual revenue against forecasts on daily, weekly, and monthly basis.Built customized reports in Excel for senior management using multiple databases, pivot tables, and other Excel tools.Calculated commission payments for the entire private equity division employing customized Excel reports, databases, and individual agreements.Reconciled payments received with commissions statements. Communicated with insurance carriers to reconcile ledger records and recover payments.

Senior Operations Analyst for startup providing cryptocurrency custody for institutional investors and hedge funds. Created ongoing Excel reports tracking cryptocurrency, tokens and blockchains using Excel APIs, VLOOKUP, INDEX-MATCH, Excel macros, and internal and external databases.Transferred 100+ cryptocurrencies and tokens between accounts using high security proprietary processes. Tracked accounts and transactions using internal ledger systems. Reconciled transactions with blockchains.

Supervised monthly process reconciling energy supplier fees received with payment reports. Communicated with suppliers and internal A/R departments to reconcile records.Oversaw monthly salesperson commissions calculation and payments through multiple channels and reporting systems.Created division’s budgets using financial modeling in Excel and tracked actual P&L and cashflow against forecasts. Tracked KPI’s on an ongoing basis.Administered 10,500 record database of company accounts, contracts, and payments. • Analyzed data and generated regular Excel reports and recommendations for maximizing profitability. • Utilized database to track payments and identified and recovered missing energy supplier payments.Primary liaison to developer of division’s main software platform. Negotiated software upgrades.Negotiated contracts with new energy suppliers and resolved operational and financial issues with existing suppliers.Expanded online presence and created marketing collateral in collaboration with marketing team.Managed monthly sales meetings to review sales numbers and plan sales and marketing strategies.Communicated with other departments (Accounting, Legal, H.R.) to comply with internal and government regulations.Oversaw hiring of new personnel.

Managed all aspects of New York City Department of Buildings boiler inspection process for over 2,000 inspections. • Communicated with technicians, clients, supervisors, and the Dept. of Buildings to ensure compliance. • Streamlined $500,000 annual boiler inspection process to maximize efficiency and minimize costs.Researched and remedied clients’ municipal violations using both internal and public databases.Reviewed client eligibility for ConEdison Gas Conversion programs and helped clients comply with requirements. Supervised billing, tracked payments, and assisted with proposals for construction projects valued up to $250,000.Coordinated triennial NYC Dept. of Environmental Protection boiler inspection and registration process.Generated and analyzed customized reports for inspections and construction projects on an ongoing basis.Initiated and supervised digitization of files, records and 2,100 contracts for better auditing and reporting.

Account executive for world’s largest independent kosher auditing, supervision and certification agency with operations in over 6,000 plants in 81 countries worldwide.Directed over 60 manufacturers’ kosher programs. Cultivated client relationships and supervised field representatives’ evaluations of plants worldwide. Analyzed company data to determine account profitability and recommend appropriate pricing.Managed creation of division’s website by in-house and third-party developers; administered site, created content and monitored site analytics to optimize page rank and site traffic.Oversaw consumer relations department to ensure accurate, timely responses to hundreds of inquiries weekly; created educational programs and implemented technological upgrades.Coordinated all aspects of trade show participation. Calculated return on investment (ROI) for this and other marketing projects. Collaborated with marketing department to create educational and promotional collateral in multiple languages.