My professional objective is to lead by example and instil confidence in others through relationship building, strong management and technical skills. With over 12 years experience within the service delivery environment, I am a motivated and driven individual and possess excellent communication skills that I find key to successfully managing a team within an organisation at all levels.KEY SKILLS • Proven ability to lead, motivate and coach a diverse and distributed technical team. • Building strong relationships and rapport whilst working across global regions and multiple countries. • Adept at identifying opportunities and achieving results through influence. • Effective mentoring skills, career progression coaching and technical skills. • Strong negotiator• Excellent Change and Project management skills.• Network operations experience. • Extensive Global Data centre management experience• Highly Self motivated.
Listed skills include Incident Management, Change Management, Process Improvement, Itil V3 Foundations Certified, and 27 others.