Jonathan Kloc Email & Phone Number

• Responsible for P&L for Personal Lines of Business (Auto, Homeowners, Dwelling, Umbrella) for the states of Pennsylvania, Ohio, & Connecticut.• Create and maintain annual strategic planning for states of responsibility, including policy and profit projections supported through analytics reports and actuarial justification.• Coordinate development and proposals of rate review recommendations in conjunction with Actuarial department and Market Intelligence. Oversee implementation of… Show more • Responsible for P&L for Personal Lines of Business (Auto, Homeowners, Dwelling, Umbrella) for the states of Pennsylvania, Ohio, & Connecticut.• Create and maintain annual strategic planning for states of responsibility, including policy and profit projections supported through analytics reports and actuarial justification.• Coordinate development and proposals of rate review recommendations in conjunction with Actuarial department and Market Intelligence. Oversee implementation of rate changes/pricing strategies ensuring deadlines are met, changes are accurate and appropriate regulatory approval is obtained.• Manage Personal Lines product and coverage offerings through market competitiveness evaluations. This includes working with Analytics team and Market Intelligence to determine pricing competitiveness, understanding market drivers for personal lines of business, and evaluating competitive advantages/disadvantages of our products. Show less

• Established Data Analytics team through creation of a strategic vision, internal & external hiring, targeted coaching & supervision, and talent development.• Supervised the development and monitoring of key performance metrics including the analysis of strengths, weaknesses, opportunities, and threats. Provide formal and informal presentations communicating how these efforts align with our company mission.• Coordinated the identification, prioritization and execution of business data… Show more • Established Data Analytics team through creation of a strategic vision, internal & external hiring, targeted coaching & supervision, and talent development.• Supervised the development and monitoring of key performance metrics including the analysis of strengths, weaknesses, opportunities, and threats. Provide formal and informal presentations communicating how these efforts align with our company mission.• Coordinated the identification, prioritization and execution of business data management, data modeling, relational database, and reporting initiatives. Worked with the Business Data Intelligence and Analytics Dept. as well as other areas in Personal Lines including Policy Audit, Workforce Management, and the Business Process unit to encourage data development, integrity, and conformance.• Led initiative on Personal Lines expense forecasting and budgeting coordinating with all departments within PL and Finance.• Created and supervised a Workforce Management department to ensure service level goals were met while optimizing employee shrinkage and budgetary concerns. Show less

• Lead analyst for annual actuarial rate reviews, indications, & recommendations for multiple states and lines of business. Created & gave presentations to executive leadership outlining the process and results of analysis. • Served as consultant in responding to complex customer pricing inquiries referred to the Call Center Escalation Team. Made recommendations for enhancements to the pricing strategy based upon analysis as part of continuous improvement.