Jonathan Kuo Email & Phone Number

台灣 臺中市

1. 銷售策略規劃與執行： 負責制定並實施「商用餐飲設備」銷售策略，以達成公司目標。2. 團隊管理： 管理和指導銷售團隊，確保他們達成業績目標。3. 客戶關係管理： 與現有客戶保持聯繫，並開發新客戶，確保客戶滿意度和忠誠度。4. 銷售報告與分析： 負責編制銷售報告，分析市場趨勢，提供改進建議。5. 市場研究： 研究市場需求和競爭對手，提供公司產品或服務的市場定位建議。6. 業績監控： 監控銷售業績，分析銷售數據，找出問題並提供解決方案。7. 價格策略制定： 制定產品或服務的價格策略，以保持競爭力和利潤最大化。8. 合作夥伴關係： 與合作夥伴協商，建立和維護互惠互利的業務合作關係。1. Sales Strategy Planning and Implementation: Responsible for developing and executing sales strategies for "commercial catering equipment" to achieve company objectives.2. Team Management: Manage and guide the sales team, ensuring they meet performance goals.3. Customer Relationship Management: Maintain contact with existing clients and cultivate new customer relationships to ensure satisfaction and loyalty.4. Sales Reporting and Analysis: Prepare sales reports, analyze market trends, and provide improvement recommendations.5. Market Research: Research market demands and competitors, offering market positioning suggestions for company products or services.6. Performance Monitoring: Monitor sales performance, analyze sales data, identify issues, and provide solutions.7. Pricing Strategy Development: Develop pricing strategies for products or services to maintain competitiveness and maximize profits.8. Partnership Relations: Negotiate with partners, establish and maintain mutually beneficial business relationships.

台灣 臺中市

我在DKSH科技事業單位暨餐飲設備事業處工作，專責代理頂級商用餐飲設備，及帶領台中業務團隊。主要職責包括：1. 尋找新客戶並確保現有客戶回流，實現最大化利潤的同時，建立良好的關係，維護公司形象。2. 帶領台中業務團隊，建立清晰的目標和計劃，傳遞團隊文化和價值觀，並且提供持續支持和培訓。3. 跨部門溝通: 建立良好的溝通渠道，並確保共同的價值觀，來幫助團隊更好地理解和尊重對方的觀點和決策。4. 聚焦關鍵指標：確定關鍵指標（KPI）來評估業務的成功和進展情況。包括銷售額、市場佔有率、客戶滿意度等。定期評估這些指標，以確定業務是否取得了進展。5. 為客戶提供最適合的營業設備，及時提供設備故障排除，並追蹤工程師的維修進度。6. 向公司同仁和管理部門反饋客戶的寶貴意見，推動不斷進步的服務團隊。I work at the DKSH Technology business unit, responsible for representing top-tier commercial hospitality equipment from Europe, America, and Japan, as well as leading the sales team in Taichung branch.My primary responsibilities include:1. Prospecting new customers and ensuring the retention of existing ones, while maximizing profits and maintaining a positive company image through building strong relationships.2. Leading the sales team in Taichung by setting clear goals and plans, instilling team culture and values, and providing ongoing support and training.3. Cross-department communication: establishing effective channels of communication and ensuring shared values to help teams better understand and respect each other's perspectives and decisions.4. Focusing on key performance indicators: identifying key performance indicators (KPIs) to evaluate the success and progress of the business, including sales revenue, market share, customer satisfaction, and more. Regularly assessing these indicators to determine business progress.5. Providing customers with the most suitable commercial equipment and promptly addressing any equipment malfunctions while tracking the progress of maintenance engineers.6. Providing valuable customer feedback to colleagues and management, driving a constantly improving service team.

台灣 Taichung City 南屯區

南投縣

經營一間供應異國料理、創意飲品，結合舒適空間的複合餐飲店。我的職責:1. 確保客人獲得優質餐飲服務。2. 管理工作人員，針對其表現進行適當調整或獎勵。3. 關心員工身心狀態，確保工作環境是舒適並能凝聚向心力的。4. 檢查前置作業準備情況，以及工作區域的整潔。5. 處理客人的投訴，與客人溝通徵得客人反饋建議。6. 新菜單的研發與調整，並對其可行性與接受度做出評估。7. 庫存商品的控管與提前訂貨，保證店面正常運轉。8. 店面員工的培訓，確保員工有良好的專業知識，技巧及良好的工作態度。I am responsible for managing a composite restaurant that offers exotic cuisine, creative beverages, and comfortable ambience. My duties include:1. Ensuring that customers receive high-quality dining services.Managing staff and making appropriate adjustments or rewards based on their performance.2. Caring for employees' physical and mental well-being and ensuring a comfortable work environment that fosters unity.3. Checking the preparation status of front-end operations and ensuring the cleanliness of work areas.4. Addressing customer complaints, communicating with customers, and soliciting feedback and suggestions.5. Developing and adjusting new menus and evaluating their feasibility and acceptance.6. Managing inventory and ordering goods in advance to ensure smooth operation of the restaurant.7. Training staff to ensure they possess good professional knowledge, skills, and work attitude.

台灣 Taichung City 南屯區

工作職責1. 咖啡甜點店之熟食製作及供應，如: 帕里尼、沙拉、舒芙雷。2. 結帳，確認餐點飲品細節無誤，並即時更新庫存產品數量。3. 確認各種食材、乾貨庫存，確保訂貨數量符合需求，並不會過度囤貨。4. 空檔之時協助各崗位運作順利，並確保內外場環境整潔。

台灣 台中市

*搬運食材及備料*協助提供自助餐點及各式單點*協助提供宴會料理*Moving goods and preparing food ingredients.*Assisting Chefs with offering buffet dinner and quality a la carte.*Assisting Chefs with offering banqueting cuisines.*Operating ovens, stoves, grills, microwaves, and fryers.*Washing and disinfecting kitchen area, tables, tools, knives, and equipment.*Preparing ingredients for cooking, including portioning, chopping, and storing food.

Master Of Science (Msc), International Hospitality Management

Currently studying in Sheffield Hallam University for MSc International Hospitality Management, and expected to graduate in August.

Bachelor'S Degree, Hospitality Management