Jonathan L. Email & Phone Number

Shanghai City, China

Flexigistic is a UAE based 3PL logistics provider and also subsidiary of Gerab National Enterprises which is a leading supplier of pipe related products for oil and gas industry.My role served as Operation Manager handling the daily enquiries and export/import from Gerab and Flexigistic Dubai via sea and air for China shipments.As the role of project manager,source the rates as required and support sales team for tender and execute the projects once confirmed mainly in South east/Middle East and Africa region.

Shanghai City, China

♦.Manage and monitor the performance of customer service executive to ensure the efficiency of incoming and outgoing shipments, continuously improvement for quality of SOP and motivate the team to accomplish the set goals, furthermore accountable for customer relationship maintenance.♦. Develop agency markets such as hauliers、warehouses、customs broker and commodity inspection broker as well as shipping lines both at home and aboard etc, meanwhile enhance in various ways of cooperation and relationship maintenance to maximize customer service levels at optimal cost.♦.Assist Assistant GM to develop new business opportunities while growing existing customers by support of inquiry and quotation、preparation of transport program and documentation for bidding.♦. Undertake duty of domestic procurement and logistics support service on living and productive material for overseas group companies.♦. Participate the HQ recruitment activity for overseas firms and provide training and development on logistics to overseas new hires.

Zambia

♦.Daily business operation supervision and management :In charge of daily operation and management of 4 business departments（Copper Logistics、Acid transport and trade、Freight forwarding and Customs clearance department） regarding both imports and exports.♦.Training and assessment of business departments: Training the employees regularly, helping to consolidate their professional competence. ♦.Quotation and bidding:Utilize the existing business resources and conditions of the company to achieve more business contracts through team work.♦.Relationship maintenance and deepening with customers and subcontractors: Plan regular visits to customers and conduct business reviews of service performance, improve service quality by return and identify opportunities to strive high level cooperation.♦.Business development: Assist General manager on new markets exploring, identify new product & service opportunities and develop action plan to acquire new business or new customers.

Kitwe,Zambia

♦. Contract management and rates negotiation: Responsible for renewal of annual contracts and rates negotiation with customers and subcontractors.♦.Execution and Control of operation: In charge of logistics operation on export of copper cathodes and blister and local movement of copper concentrate and sulphuric acid, assessing related service suppliers at unscheduled period and control business risk.♦.Business localization and operation procedure optimization: Encourage and train the Zambian local employee on a regular basis to undertake business operations independently and continuously optimize operation process. ♦. Participation in warehouse management(JV):Familiar with the working procedure of bonded warehouse from cargo receiving、in house storage、inventory counting, bonded clearance until to outbound release with basic grasp the operation of SAP warehouse management system (WMS) which accumulated related experience and knowledge for the company’s incoming warehouse business.

Beijing,China

♦. Carry out operations independently of break bulk cargo from Shipper’s warehouse up to overseas jobsite as per team leader’s instruction.♦.Book vessel space upon client’s requirement.♦.Follow up on the process from goods manufacturer to port terminal and progress of customs formalities as per vessel schedule, finalize cargo loading report according to vessel loading record.♦.Seek and select qualified oversea subcontractors (Clearing agent and Inland transporter, warehouse, etc) Independently handle inquiry, quotation and cost control as well as contract negotiations.♦.Supervise vessel discharging process at transshipment port ensuring cargo safety & correctness of quantity,, coordinate subcontractors to dispatch cargo as soon as possible as per customer’s expect.♦.Optimize operation procedure of new projects in new business areas and share related experience with team members.

Master'S Degree, Maritime Law Enforcement

Main courses: Maritime law, Carriage of goods by sea, Marine Insurance, Maritime Collision, Legal English, Ocean shipping business, Voyage.

Bachelor'S Degree, Social Work

Main courses: Advanced mathematics, Social statistics, Social psychology, Social security Introduction, SPSS data analysis, Visual FoxPro.