Temporarily redirected focus from career goals to contribute to the family business by spearheading scalability initiatives and process improvements during a pivotal periodImplemented QuickBooks Time for scheduling, time tracking, availabilities, and time off, streamlining employee time management and ensuring accurate payroll processingCreated comprehensive employee onboarding and offboarding policies and procedures, minimizing administrative errors and enhancing the employee experienceImplemented Google Workspace to create and administrate manager emails and permissions, leading to improved communication efficiencyRevamped the hiring process by updating job postings and creating workflows to actively manage them, resulting in a significant increase in the number of applicants from 1-2 per week to approximately 3 applicants per day, ensuring a steady pool of potential talentEnhanced invoicing procedures with automated invoice generation, daily accuracy checks, and streamlined monthly client billing, optimizing cash flow management

Served as the primary point of contact for enterprise data packages, responsible for updating file specifications to align with client needs and best practicesDeveloped a tool for internal use to manage specifications, create new ones, and track their history and usageAssisted with the creation of the Developer Portal, a singular location where the company’s API specifications were managed and documentedContributed overall towards a culture shift of the company from a startup to a more sustainable and practical business model

Served as the de facto lead for a team of three architects, managing workload and ensuring clear communication with the clientRecognized for excellence by the company's engagement lead, fellow team members, the client's sponsor, product management, and the account executiveActed as a liaison between the client and development team, translating client needs into technical requirements and artifacts and ensuring that solutions met client expectationsCoached and mentored teammates, providing guidance and support to help resolve issues and improve performanceContributed to the successful extension of a client contract, with my contributions recognized as a primary factor in securing the additional six months

Promoted to Solutions Architect in 2021 for demonstrating a strong aptitude for architecture and consistently exceeding expectationsLed research and proofs-of-concept to upgrade communication standards to a state-of-the-art solution, reducing future development time and improving interoperability across teams and external partiesServed as the primary point of contact for architecture of four different teams, ensuring consistency and compatibility of solutions across teamsIdentified areas for improvement and developed solutions with little direction in this predominantly self-guided role

Nominated as a finalist for Software Developer of the Year at Nashville Technology Council, recognizing my expertise and contributions to the industrySpearheaded a two-year effort to refactor software into a service-oriented architecture, improving interoperability with other teams and reducing development timeSingle-handedly created the communication specifications and its underlying technology that now underpins most of the company's software, allowing for interoperability across teams and productsPioneered the adoption of test-driven development and automated testing for my team, improving quality and efficiency of development effortsIntegrated numerous pieces of hardware with software systems, each with unique specifications and messaging protocols, demonstrating versatility and expertise in diverse technical environments

Developed new features and applications in line with customer requirementsConverted source control system from TFS to Git and created a Gitflow that worked best for the company’s SDLCRefactored out-of-date technology to use modern coding practices, including rebasing whole features from VB6 to VB.netCreated, updated and maintained SQL databases for use by applications and SSRS reportsMet with customers to create requirements for requested features and followed through with their development, testing and implementation