Jonathan Landis Email & Phone Number

Westerville, Oh, Us

Columbus, Ohio, United States

IT generalist primarily handling incoming stock orders from gas stations and convenience stores and sending them to the warehouse to be picked and shipped.

Groveport, Ohio

Seasonal position sorting and packing online orders for clothes and retail merchandise

Lewis Center, Oh

Call center tech support for Red Roof Inn, Simonton Windows, Hill-Rom, and AAA, working with each client's employees and their proprietary business software and ticketing systems.

Columbus, Ohio Area

Front line support for terminals, printers, servers, and networking at Bob Evans and Mimi’s Café, troubleshooting with managers and corporate users and creating tickets in ServiceNow.

Groveport, Ohio

After-purchase tech support troubleshooting TVs, Blu-ray players, and converter boxes

Westerville, Ohio

Helped voters sign in and vote at the local precinct for the primary election.

Groveport, Ohio

Seasonal position sorting and packing online orders for clothes and retail merchandise

Columbus, Ohio

Frontline representative for Verizon Fiber Solution Center supporting telephone, TV, and internet servicesTook inbound calls for all FiOS services, guiding the customer through isolating and troubleshooting their problems, analyzing network test results, resetting passwords, and dispatching technicians for physical issues

Columbus, Ohio

Did collections work for prime mortgages, mostly 30 to 120 days past due, with a goal to bring delinquent loans completely up-to-date with a single payment over the phoneTook calls routed to me from the outbound autodial system and all inbound lines for past-due accountsProcessed applications for workout plans for borrowers seeking assistance to pay their accounts current

Whitehall, Ohio

Worked the front desk at a local tax office greeting clients, taking phone calls, scheduling appointments, handing out tax refund checks, and providing assistance to tax professionals with high levels of serviceSet up tax professionals’ schedules based on their scheduled returning clients and day-to-day walk-in traffic

Westerville, Oh

Arranged for delivery of durable medical equipment to worker’s compensation patients.

Westerville, Ohio

Call center position providing point-of-sale customer service for private label credit cards for retail stores such as New York & Company, Victoria's Secret, The Limited, Express, and ShopNBCTook phone calls from store associates and customers, processed applications for new accounts, authorized sales, and made credit decisions according to company procedures

Bachelor Of Science - Bs, Computer Engineering Technology

Over 600 hours hands-on lab experience in hardware and software

Education record

General education courses