Focused, versatile account manager and team leader achieves organizational objectives while driving sales performance and delivering customer service excellence. Demonstrated business acumen, technical skills, and leadership in B2B and retail sales, consistently achieving or exceeding sales targets. Proven track record of empowering high-performance teams while managing all facets of operations and new business development. Excellent work ethic in both collaborative and individual work environments reinforced by exceptional communication and interpersonal skills, empowering teams to achieve or exceed goals. Highly acclaimed, repeatedly recognized for outstanding performance, and promoted to positions of greater scope and responsibility. Managed key accounts, cultivating positive working relationships with all client touch points to drive sales, customer retention, renewals, and upsells with a high client satisfaction rate. Performance-driven business leader partners with cross-functional teams to achieve goals, support key performance metrics, and deliver tangible results. Excellent analytical abilities, self-motivated with robust problem-solving methods. Achieved team-level collaboration and has earned the trust of internal and external stakeholders through a results-oriented approach.