Jonathan Layton Email and Phone Number
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With over 20 years of experience, I am a seasoned and versatile Technology Operations Manager who is passionate about driving success through the latest technologies, IT leadership, and operations. Throughout my career, I have honed my skills in scaling companies up and down, adapting to ever-changing business landscapes.From leading enterprise organizations to medium-small sized companies, I have consistently delivered exceptional results by developing and implementing strategies that drive growth and optimize performance. My expertise spans across various departments, including support, operations, and infrastructure, allowing me to provide comprehensive leadership to diverse IT teams.Throughout my journey, I have spearheaded numerous successful projects that have significantly improved systems, workflows, processes, and implementations. With an innate ability to adapt to change and think strategically, I have consistently delivered value and innovation through effective project management and strategic planning.What truly sets me apart is my unwavering dedication to team building and fostering a collaborative environment. I believe that building strong relationships and empowering individuals are key to achieving outstanding outcomes. Accomplishing company goals while targeting your team's personal goals, is an amazing thing to see. By leveraging my extensive experience and leadership skills, I have successfully scaled teams and navigated complex challenges with ease.Having stayed at the forefront of technology advancements throughout my career, I possess an innate passion for driving operational efficiency and business success. I thrive in dynamic environments where I can make a meaningful impact by utilizing my expertise and experience.If you are seeking a results-driven Technology Operations Manager who can bring strategic vision, adaptability, and over two decades of experience to your organization, let's connect. I am eager to explore how my versatile skill set and passion for scaling companies can contribute to your success.
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Technical Support ManagerMco (Mega Corporate Operations) Dec 2023 - PresentBeverly Hills, California, Us
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Technology Operations ManagerRose Associates Oct 2022 - Apr 2023New York, Us• I was in charge of maintaining the corporate home office supporting 250 employees and four local branched locations• We setup over 140 Workstations with all appropriate software and multiple user accounts.• Additionally, I facilitated the integration of Digital IP Phones, fostering enhanced communication and connectivity• Working within a dynamic healthcare environment, I managed both Windows XP, Mac OSX Lion Systems • My responsibilities included overseeing Microsoft Exchange, Active Directory, Watchguard Firewall and LaserFiche Imaging software systems• We restructured internal software cutting employee redundancies while gaining 50% productivity across all locations• I demonstrated attention to detail by constructing How-To resource guides for all third party software with server documentation configurations • Given task of reconstructing/positioning schematics for a hospital location• I made a notable transition from Data Specialist to Jr. System Administrator in four weeks • This organization served as an enriching platform for honing my skills and contributing effectively to the corporate office operations, particularly in the healthcare domain -
Executive It Management & EngineeringMacandrews & Forbes Jun 2019 - Oct 2022New York, Ny, Us• Directed multiple teams, managed projects and maintained vendor relationships delivering exceptional support to employees, including Executive Leadership • Successfully led efforts to enhance 22 business applications, ensuring seamless operations and VIP Support to all employees including the Owner • Spearheaded a successful Azure Migration with Cloud Integration achieving a 70% cloud success rate with maintaining a hybrid integration • Maintain active projects and operational tasks which are delivered above company standards, achieving highest reduction of data redundancy• Fostered a culture of dynamic leadership focusing on business applications, training, documentation and KPIs • iManage and Egnyte: Storage, Security, Versioning & Litigation adherence• Proactively resolved operational and all other department issues by understanding key underlying issues driving system improvements and implementing changes• Managed critical events, such as Board Meetings, Town Halls, and company-wide events(on / offsite)• Structured cloud infrastructures, enabling compliant -
Manager - Executive Level It SupportWarner Music Group Mar 2011 - May 2019New York, New York, Us• Led executive IT support departments across multiple locations in the US • Collaborated as a vital member of the IT Leadership team contributing to change, release and asset management initiatives• Consistently delivered projects on time, aligning with company departmental goals and objectives• Provided white glove support to all C-Suite executives, with direct exposure to the board of directors, and external organizations C-Suite visitors• Fostered strong, collaborative team spirit through effective communication and leadership• Directed our successful Windows 10 migration from our SCCM deployment server including application remediation and applicable training• Supervised Corp home office move ensuring minimal disruptions and seamless transitions• Streamlined Asset Management recovering $240K through SCCM & Azure. Optimized software licensing, including an Adobe migration using Creative Cloud• Managed Service Now: Ensured all incidents, tasks, and requests were properly logged and tracked, including analyzing, progressing, and finding solutions. Also maintained our comprehensive knowledge base, enforced handling procedures, and met escalation policies and KPI’s.• Resolved operational and departmental issues through systematic analysis and required changes• Adherence to SLAs and deadlines were a must while maintaining SOX compliance and enforcing escalation policies -
Staff System EngineerManaged Systems Inc 2007 - 2008Us• Directed multiple teams, managed projects and maintained vendor relationships delivering exceptional support to employees, including Executive Leadership • Successfully led efforts to enhance 22 business applications, ensuring seamless operations and VIP Support to all employees including the Owner • Spearheaded a successful Azure Migration with Cloud Integration achieving a 70% cloud success rate with maintaining a hybrid integration • Maintain active projects and operational tasks which are delivered above company standards, achieving highest reduction of data redundancy• Fostered a culture of dynamic leadership focusing on business applications, training, documentation and KPIs • iManage and Egnyte: Storage, Security, Versioning & Litigation adherence• Proactively resolved operational and all other department issues by understanding key underlying issues driving system improvements and implementing changes• Managed critical events, such as Board Meetings, Town Halls, and company-wide events(on / offsite)• Structured cloud infrastructures, enabling compliant -
Jr. System AdministratorArbor Education And Training Jan 2002 - Jul 2006Us• I was in charge of maintaining the corporate home office supporting 250 employees and four local branched locations• We setup over 140 Workstations with all appropriate software and multiple user accounts.• Additionally, I facilitated the integration of Digital IP Phones, fostering enhanced communication and connectivity• Working within a dynamic healthcare environment, I managed both Windows XP, Mac OSX Lion Systems • My responsibilities included overseeing Microsoft Exchange, Active Directory, Watchguard Firewall and LaserFiche Imaging software systems• We restructured internal software cutting employee redundancies while gaining 50% productivity across all locations• I demonstrated attention to detail by constructing How-To resource guides for all third party software with server documentation configurations • Given task of reconstructing/positioning schematics for a hospital location• I made a notable transition from Data Specialist to Jr. System Administrator in four weeks • This organization served as an enriching platform for honing my skills and contributing effectively to the corporate office operations, particularly in the healthcare domain
Jonathan Layton Skills
Jonathan Layton Education Details
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State University Of New York At Old WestburyManagement Informational Systems -
State University Of New York At Old WestburyManagement Information Systems
Frequently Asked Questions about Jonathan Layton
What company does Jonathan Layton work for?
Jonathan Layton works for Mco (Mega Corporate Operations)
What is Jonathan Layton's role at the current company?
Jonathan Layton's current role is Technology Operations Manager.
What is Jonathan Layton's email address?
Jonathan Layton's email address is jl****@****ail.com
What is Jonathan Layton's direct phone number?
Jonathan Layton's direct phone number is +181823*****
What schools did Jonathan Layton attend?
Jonathan Layton attended State University Of New York At Old Westbury, State University Of New York At Old Westbury.
What skills is Jonathan Layton known for?
Jonathan Layton has skills like Microsoft Office, Social Media, Customer Service, Social Networking, Project Management, Troubleshooting, Digital Media, Iphone, Windows 7, Social Media Marketing, New Business Development, Outlook.
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