Jonathan Ledesma Email & Phone Number

Montvale, New Jersey, United States

• Manage set-up of eight leagues and tournaments during each season.
• Correct situation for dissatisfied customers with professionalism in person and over phone resulting in positive reviews.
• Fix machines during each league and tournament to avoid wait time between bowlers.
• Suggest discounts and deals on days to receive more customers and 15% more revenue during slow season.
• Supervise new workers and teach tasks of position while manager not present.
• Log incoming packages and verify lading and packing slips for management team.

Montvale, New Jersey, United States

• Promoted to expeditor for sending food out to tables for two months in busy season.
• Cooperated with servers to remove dishes and bring food as well as bring the best experience for customers.

Montvale, New Jersey, United States

• Demonstrated flexibility and dedication for new positions while understaffed