Jonathan Lee Email & Phone Number

Sydney, Nsw, Au

Australia

Sydney, New South Wales, Australia

Reviewing and monitoring the overall effectiveness of HR processes, systems, and activities, identifying areas for development. I have also conducted and reviewed exit interviews and provided support and advice to relevant managers, planned and executed staff social events and business meetings, and assisted with recruitment and on boarding processes. I have prepared employment contracts, letters, on boarding packs, and other HR documents and correspondence, as well as managed the HR queries inbox for Australia and New Zealand (ANZ) with cross-cultural understanding, respect, and confidentiality within a timely manner. Additionally, I have managed staff incentive programs such as organizing long service dinners and employee of the month ceremonies, streamlined the on boarding and exit process by creating paperless templates and automating the procedure, and conducted employee surveys, analyzing data to present and report back to staff and managers. I have also reviewed and paid invoices, coordinated the maintenance and business support teams to ensure the smooth running of facilities, organized flights and accommodation for staff and visitors, and liaised with charities and companies dealing with the disadvantaged, providing free services and experiences.

Sydney, New South Wales, Australia

Management of office facilities, coordinating maintenance and business support teams, and scheduling meeting room bookings. I have also organized business workshops and functions, processed personal and corporate credit card expense claims for the leadership team, and directed and resolved internal and external inquiries. Additionally, I have managed office supplies, equipment, and software for Business Support and operations, as well as processed all business travel, from booking flights and accommodation to submitting ANZ travel and expense policy protocols. I have reviewed, paid, and processed invoices, provided technical support across the business, and acted as project manager of tech and facility upgrades. Lastly, I have also inducted contractors, visitors, and clients.

Sydney, New South Wales, Australia

Directing all incoming and outgoing visitors, handling staff and guest inquiries, scheduling meetings, and managing room bookings while maintaining the upkeep of the reception area. Additionally, I have managed Shark Dive bookings, providing the highest level of customer service to our guests. In my role, I have also assisted the Front of House Operation Managers with tasks, including updating agent websites and social media pages with up-to-date content and collateral. With my up selling and money handling skills, I have contributed to the increase in revenue for the business.

Sydney, New South Wales, Australia

Providing enthusiastic customer service to visitors to Sea life Aquarium, while also at times educating guests about the aquatic species in the attraction. Daily duties involved selling tickets, selling guest experiences, selling gift shop merchandise, up selling packages, money handling, restocking the gift shop and general cleaning.

Sydney, New South Wales, Australia

Worked as a kitchen cook and occasionally served at the front counter. Daily tasks involved hastily and correctly cooking menu items, food prep, diligent kitchen organisation, daily cleaning and maintenance, restocking kitchen pantry supplies, and taking customer orders all in a demanding and fast-paced environment.