Jonathan Lopez Email & Phone Number

Burlington, NJ, US

Philadelphia, Pennsylvania

50 West State St, Trenton NJ

-Answer questions/concerns pertaining to individual pension account information.-Meet required call center quota.-Responsible for the distribution/communication between departments concerning individuals retirements.

Philadelphia, PA

-Responsible for the review of paid/denied claims to determine if corrective action is required.-Able to meet the required quota and also accuracy percentage pertaining to company standards.-Communicate professionally on the phone with providers to determine claim accuracy/payment.-Able to effectively communicate with my team lead and manager if necessary.

Philadelphia, Pennsylvania

-Responsible for the review, processing and adjudication of claims submitted.-Able to meet the required quota and also accuracy percentage pertaining to company standards.-Able to send service forms and also reprocess claims specific to the response if necessary.-Able to review and understand the online processing guidelines specific to the claims specific.

Philadelphia, PA

-File and retrieve documents using specific classification and organization systems.-Responsible for the orderly recording and keeping of physical and electronic documents.-Responsible for navigating between MHS, CCMS, Maccess to ensure information on the claims received are valid and current.-Able to multitask between different projects at one time.-To be.

-Responsibilities include decorating custom requested cakes and maintenance of the department to ensure bakery criteria is met daily.-Assist in inventory control and management via handheld inventory scanner.-Provide superior customer service and work quality. -Worked effectively under limited supervision and in a cohesive team environment.

-Greet, register, and assign rooms to guests of hotel.-Verify customers' credit, and establish how the customer will pay for the accommodation.-Keep records of room availability and guests' accounts, manually and using computers.-Record guest comments or complaints, referring customers to managers as necessary. -Answer inquiries pertaining to hotel.

-Responsible for Answering and transferring phone calls to the appropriate person.-Expected to welcome and greet guests entering and leaving building.-Proficient in Microsoft Word and Excel programs-Assisted with preparing food items for meetings and conventions.

Bachelor Of Science (Bs), Hospitality Management

Associate'S Degree, Hospitality Management