Operations Director
CurrentRole: Strategic direction of Operations, including Production, Technical Quality and Clinical Affairs.• Oversight of all Operational activities from Procurement through manufacturing to despatch.• Accountable for production and delivery of entire product portfolio, with annual sales of £10M.• Responsible for the Technical Quality, overseeing matters of sterilisation, microbiology and validation.• Set up a new Clinical Affairs team from scratch to meet the increased demands of the MDR.• Redesigned the organisation to improve operational effectiveness and clarify roles and responsibilities.• Changed working practices and introduced new equipment to enable significant future growth plans. • Established a company-wide Continuous Improvement programme to realise efficiency gains.• Developed strategic supply strategy and insourced more production to reduce supplier dependency.• Rationalised product packaging to reduce inventory and introduced a new labelling system.• Operational responsibility for implementation of a new ERP system and developing business analytics.• Introduced an employee training system to address issues with working culture and improve morale.• Implemented a Business Continuity Plan to ensure ongoing operational effectiveness.• Led an organisational resilience programme to identify and address potential points of failure or delay.
