In my current role as Manager of Cloud Business Management at Ingram Micro Inc., I focus on elevating our strategic financial reporting and analytics. I lead the charge in providing critical business insights, which are essential for optimizing our decision-making processes. Using tools like Tableau and PowerBI, I've implemented robust reporting frameworks and dashboards that play a pivotal role in our strategic initiatives.Key Contributions:- Generated potential $50M in back-end margin by enabling local country teams to shift focus towards selling different products and upselling opportunities.- Enhanced Net Revenue Retention significantly, reducing churn and amplifying upsell and cross-selling initiatives across board.- Drove higher margins and improved net working capital by leading cross-selling initiatives focused on transitioning from on-premise infrastructure to cloud solutions.- Boosted transparency and facilitated informed decision-making by developing and maintaining comprehensive financial models and analytics tools.- Accelerated growth by collaborating with product, go-to-market, analytics, and finance teams to prioritize product roadmaps, deliver strategic recommendations, and craft product strategies.

Facilitated corporate decision-making and delivered strategic initiative support by leading strategic financial reporting and analytics for cloud business management. Supported informed decision-making for mergers and acquisitions by developing and maintaining comprehensive financial models and analytics tools to increase transparency.Key Contributions:- Accelerated growth by collaborating with product, go-to-market, analytics, and finance teams to prioritize product roadmaps, deliver strategic recommendations, and develop effective product strategies.- Informed and optimized decision-making processes by implementing and managing robust reporting frameworks and dashboards using Tableau and PowerBI.

Optimized product mix and inventory management by collaborating with production and engineering teams to align financial and operational objectives through strategic oversight.Key Contributions:- Bolstered financial sustainability by implementing sales and operations planning process, which improved demand forecasting accuracy.

- Prepare and attend S&OP planning meeting to check fulfillment of demand forecast- Work cross functionally with Merchandising, Marketing and Finance to develop forecast for sales, profit margin and inventory- Ensure inventory will deliver the required sales volume, profitability and inventory turn - Work with Operations to optimize inventory movement. Develop strategies to improve network flow, turn and lower costs as well as remove aged/nonproductive inventory - Managing large data sets and building and/or interpreting predictive models to develop demand/inventory initiatives to maximize sales & profitability-Track inbound ocean shipments on a daily basis from port of origin to final destination

• Responding to customer inquiries • Opening account and selling financial products • Excellent customers’ services and problem-solving skills

• Providing a positive customer experience that leads to improved satisfaction and sales• Introducing products and services that meet the customers needs • Build, develop and maintain partnerships with teammates and specialists • Accurately and efficiently process transactions such as customer deposits and cashing checks