Jonathan Luna Email & Phone Number

St John’S, Newfoundland And Labrador, Canada

This is a work from Home position. Blueocean is located in Halifax NS, and I work from home here in St. Johns. I’ve been providing assistance in the logistics department as a Spanish/English logistics agent, creating, monitoring and tracking orders for Cisco. Investigation skills are a very important part of my job, whenever there is an order that is lost, we need to get in touch with several departments via phone/email and find out where the issue is. I was also in charge of… Show more This is a work from Home position. Blueocean is located in Halifax NS, and I work from home here in St. Johns. I’ve been providing assistance in the logistics department as a Spanish/English logistics agent, creating, monitoring and tracking orders for Cisco. Investigation skills are a very important part of my job, whenever there is an order that is lost, we need to get in touch with several departments via phone/email and find out where the issue is. I was also in charge of assigning field engineers to do maintenance work all across north America, as well as Latin America. I am a top performer agent with all my metrics in order and perfect attendance. This job is a TEER 64409 position. Show less

Queenstown, Otago, New Zealand

I started as a receptionist working mixed shifts at this very busy and dynamic conference 4 star hotel. My role required me to be in touch with every single department, and support the reservations team on weekends and afterhours. Because I was recognized by guests, I was awarded with a customer service recognition. I was promoted in June to senior receptionist. As part of my new role, I was in charge of training new receptionists and took care of the reservations department… Show more I started as a receptionist working mixed shifts at this very busy and dynamic conference 4 star hotel. My role required me to be in touch with every single department, and support the reservations team on weekends and afterhours. Because I was recognized by guests, I was awarded with a customer service recognition. I was promoted in June to senior receptionist. As part of my new role, I was in charge of training new receptionists and took care of the reservations department, while my colleague was on holiday. I did group and conference reservations, as well as FIT´s, OTA´s, and wholesalers (Expedia, Hotelbeds, etc.) Show less

Queenstown, Otago, New Zealand

I worked as a guest service agent, as well as a night auditor. I came to manage allshifts, including check ins, outs, and auditor for both OAKS properties here in Queenstown. I´m used to resolve and quickly identify pending payments and process them accordingly (Travel agency, POA, Booking, etc.). I also manage the special occasions/requests such as VIP arrivals, birthdays, Grabone reservations and welcome cards, among others. I like to build also a good relationship with guests… Show more I worked as a guest service agent, as well as a night auditor. I came to manage allshifts, including check ins, outs, and auditor for both OAKS properties here in Queenstown. I´m used to resolve and quickly identify pending payments and process them accordingly (Travel agency, POA, Booking, etc.). I also manage the special occasions/requests such as VIP arrivals, birthdays, Grabone reservations and welcome cards, among others. I like to build also a good relationship with guests giving the best tips I know from Queenstown. Show less

Bachelor'S Degree, Economics

Education record