Jonathan M Browdy Email & Phone Number

San Francisco, California, United States

Serving as a trusted partner, CrossCountry’s team of global procurement and finance experts deliver first-hand experience, unique perspectives, and functional knowledge to help clients successfully optimize their Source-to-Pay (S2P) transformation. As a Coupa partner since 2014, we’ve developed a proven and tested engagement methodology to guide our global.

San Mateo, California, United States

• Business Value Consulting - Serve as a cross-functional sales and solutions Subject Matter Expert (SME) providing financial value and business impact expertise during the sales process; work with global SVA team to.

San Mateo, California, United States

• Solution Strategy - Serve as a cross-functional sales and solutions Subject Matter Expert (SME) providing technical and functional expertise during the sales process; diagnose and solve mission-critical problems for.

San Mateo, CA

• Pre-Sales Solution Engineering - Serve as a cross-functional sales and solutions Subject Matter Expert (SME) providing technical and functional expertise during the sales process; partner closely with the sales team to.

San Francisco, CA

• Customer Success - Managed the Pre-Sales, Onboarding, Support, Services, and Account Management teams. Responsible for increasing customer satisfaction and retention of global Fortune 500 accounts. Collaborated with.

San Francisco Bay Area

• Enterprise Sales – Oversaw the sales team and revenue growth; supported all aspects of the sales cycle, including identifying potential target customers, presenting to prospective customers, demonstrating the software.
• Account Management – Supported global and strategic accounts as the escalation point for issues; managed and created continuous value for existing customers; participate in finalizing all change orders

San Francisco, CA

• Sales Engineering – Provided sales support for both existing and prospective customers on enterprise SaaS solution; diagnosed and solved mission-critical problems within Fortune 500 businesses; prepared and presented.

San Francisco, CA

• Account Management – Served as main point of contact for all enterprise accounts; managed client projects through all phases of software development life cycle, which involved defining complex business processes based.
• Product Management – Communicated with engineering on issues identified from field observations and customer feedback; prioritized engineering items; wrote engineering team specifications; owned final sign-off on.
• Sales Engineering – Provided technical sales support; prepared and presented demonstrations; responded to request for proposals
• Sales – Identified prospective customers and partnerships; developed new client relationships; closed sales opportunities

San Francisco, CA

• Professional Services – Developed, presented, and responded to specific customer requirements using the Park Media Sign Center application, HTML5, and RESTful APIs; managed client projects through all phases of.
• Support – Researched, selected, and administered company CRM; worked with support team to come up with processes and implemented them in Salesforce
• Training – Provided class and remote based courses; designed and developed training solutions courses for enterprise software

San Mateo, CA

• Project Management – Managed internal application engineers; built and administered issues tracking system; created, managed and monitored production processes; developed and implemented project plans including.

Mill Valley, CA

• Product Development – Worked with executive management to create development processes and set production timelines and quality standards for web-based ASP applications; managed development cycle and ensured that.
• Technical and Client Services – Managed all internal and external technical issues and oversaw 6-person production support team; directly interfaced with clients and provided Tier 1-2-3 technical support; worked with.
• Quality Assurance – Managed 4-person QA team; planned and implemented QA test strategy, including test plans and cases, for all web-based applications in UNIX, MAC and Windows environments; managed releases of builds.

San Francisco, CA

• Sutter Health (Sacramento, CA)
• Interface Development – Supervised team in developing HL7 interfaces for Neon Impact! interface engine; created HL7 technical specifications for CAI’s TDM and Eclipsys’ SCM interfaces; determined interface scope and.
• Quality Assurance – Created testing model and process; executed test plans; installed servers; managed database logs; created and maintained defect tracking process and tool; presented test process to management team.
• System Testing – Coordinated release between Arizona and Denver; led daily meetings and prepared daily reports; updated issues database; provided on-site client help
• Data Conversion – Converted data from DisCorp to ILIAD using COBOL and MS Access; prepared and presented weekly reports to clients; resolved issues; created and updated problem-tracking systemPacific Gas & Electric.
• Project Controller – Established project management infrastructure; designed intranet; created schedule in Project Workbench; created performance measurement reports; prepared weekly scheduling reports

Bs, Industrial Engineering

Semester Abroad