Jonathan Cohen Email & Phone Number

San Jose, California, Us

New York, Ny, Us

-Led end-to-end implementation of Wunderkind's product line with client’s ESPs, CRMS, and eCommerce Platforms, activating over $800K in ARR for the company.- Worked cross-functionally with CSMs, Developers, and Sales to onboard products for new clients.-Created integration plans with platform-specific APIs for clients with unique technical and business requirements to ensure successful product implementation.- Primary client PoC for technical project implementation which included expectation setting, timelines, deliverables, and weekly status updates.- Piloted new implementation process that reduced onboarding time by 20% and freed up internal resources.- Provided direction and solutions for internal teams to troubleshoot technical issues, while relaying necessary communications to clients to resolve external issues.- Leveraged strong client relationship management abilities to maintain proactive communication and ensure optimal project momentum.

New York, Ny, Us

New York, Ny, Us

- Key Account Manager for largest real estate portfolios in NYC including, Paramount, Colliers, Silverstein, ESRT and GFP- Devised and implemented a data capture system, increasing insights on past and present partner behavior for C-Suite decision making around future partnership agreements- Developed and implemented the first agreement renewal process for upcoming contracts in 2020- Oversaw, managed, and executed all projects with relation to prior position at Pilot- Leader of Pilot's LGBTQ+ Employee Resource Group, Pilot+. Facilitation of DE&I discussions and roundtables. Organizer of Pilot's Virtual Pride Crawl—an event focused on the awareness and activism of those who continue to fight for equality.

New York, Ny, Us

-Launched a new building manager commission program as an alternate incentive to the industry standards of direct payments for building access. Successfully brought on 30+ initially reluctant accounts- Managed the implementation of Pilot’s fiber-optic deployment in commercial buildings and conducted an ROI assessment for each project- Brought 90+ buildings on-net which activated $1.5M+ in ARR- Negotiated business terms of 150+ RoE agreements with building Owners/Managers to allow Pilot’s product in the building- Worked with Engineering Team and clients to find connectivity solutions for buildings with poor infrastructure

- Oversaw and managed maintenance inquiries and dispatched team members to on-site locations in response to inquires - Ensured that team members were supplied with tools and materials- Liaised with agents from local Licence and Inspection offices to ensure all units met building codes

Tel Aviv, Il

-Oversaw operations for multimillion dollar international clients in various B2B and B2C sectors including insurance, investing, event planning, adtech and consumer targeted apps-Developed and managed client relations on a day-to-day via in-person meetings, phone calls and emails, while advising them on their media strategy-Lead media communication training sessions with clients to prepare them for TV, print and online interviews-Wrote pitches, press releases, thought leadership pieces, thorough crisis communications plans and other forms of content -Coordinated and executed well-targeted media outreach plans, pitched client stories and maintained ongoing, positive relationships with journalists from top-tier publications-Assisted and advised management with research, internal communications, project management and improving public relations practices

Tel Aviv, Il

Foreign Relations Department in Erez Crossing (Gaza Border Crossing):-Daily coordination between the Israeli Government and the international community in Gaza.-Coordinated goods, food, & medicine for entry into the Gaza Strip, and all foreign delegation trips within the Gaza strip, near the border and the border crossings.-Managed requests from many international organizations and NGOs, including various UN agencies and the ICRC.Foreign Relations Branch in Tel Aviv:-Managed the processes of all donations to the Palestinian Authority donated by international bodies to get an exemption from customs and VAT tax.-Solely responsible for approving all foreign donated humanitarian aid during operation “Pillar of Defence.”-Coordinated high level visits to Gaza and the West Bank with the Israeli Foreign Ministry.

Conducted quality checks for Woolik's web product