Jonathan M J Email & Phone Number

As a compliance specialist at Amazon, I apply my customer service expertise and regulatory compliance and risk management skills to ensure that the company adheres to the highest standards of ethical and legal conduct. I work with various stakeholders to identify, assess, and mitigate potential risks and issues, and to implement effective policies and procedures. Prior to joining Amazon, I was a senior customer service executive at IndiGo, one of the largest and fastest-growing airlines in India, for over four years. There, I handled complex customer queries and complaints, resolved escalations, and ensured customer satisfaction and loyalty. I also supported the compliance team in conducting audits and inspections, and in developing and updating training materials and manuals. I have a strong passion for customer service and compliance, and I strive to deliver excellence and value in everything I do.