Jonathan Macdonald Email & Phone Number

Toronto, Ontario, Canada

- Timing and performing quality control work on closed captioning for streaming, broadcasting, and commercial use.- Coordinating an international team of transcriptionists and timers.- Liaising with media companies and clients from around the world.

Toronto, Ontario, Canada

Managing the store and providing wine expertise to customers• Key-holder responsible for opening and closing of business.• Provide Wine knowledge and advice to customers.• Create marketing displays• Maintain storefront

Doing occasional professional acting work in theatre, film, and voice.

Dublin, County Dublin, Ireland

In charge of bookings for Celtic Nights, a traditional Irish song and dance show serving food and drinks. Duties included:• Making cold calls to clients via phone and in person• Co-Managing a team of in-house sales agents for the Celtic Nights Experience• Generating and creating reports with Excel detailing progress, numbers attending show, top ten sellers in market, etc.• Responsible for group bookings for the Celtic Nights show and tables• Required to provide 10 day forecasts for weekly management meetings• Various ad hoc duties around the office including tech support for Celtic Nights back-end website and training of new staff.

Vancouver, British Columbia, Canada

Responsible for overseeing all workings of store• Managing a staff of 8• Maintaining storefront• Assisting customers in-store and on the phone• Processing online sales• Designing store layout• Creating staff schedules• Resolving employee conflicts• Planning and attending trade shows• Writing phone system copy• Working shipping department

Halifax, Nova Scotia, Canada

• Managing paperwork• Enforcing company directives and guidelines• Setting monthly sales targets• Organizing schedules• Maintaining store appearance