Lead It Support Specialist
CurrentUtilized Adobe Suite and Content Management Systems to design digital content for marketing and brand materialsContributed to UI/UX creation for prototyping screens and modificationExposed to different coding languagesConducted demonstrations for management, clients, and prospective customersManaged activities of IT Support teamManaged Firewall activities and securityUnderstood the competitive landscape with on-site customer baseUtilized external and internal sources to analyze and develop solutionsCompleted assigned tasks and report in a timely and completed manner while maximizing productivity Collaborated with cross-functional teams and established relationships with key decision makersMaintained continuous improvement through YouTube, Udemy, Reddit, and mentorship