• Held title of Store Manager of the Swedesboro and West Deptford, New Jersey location • Met or surpassed business targets regularly through customer engagement and forward-thinking planning. • Assisted team members with delivering friendly, knowledgeable service by applying proactive sales measures and corrective action strategies

• Oversaw, trained and encouraged dozens of employees, promoting culture of efficiency and performance.• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.• Analyzed and interpreted store trends to facilitate planning.• Oversaw daily operations including staffing and training, sales compliance, inventory control and financial functions.• Boosted revenue by over 35% from previous management by developing and deploying strategies to effectively improve operations.

• Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to supervisors.• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.• Drafted professional business memos, letters and marketing copy to support business objectives and growth.• Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

• Met or surpassed business targets regularly through customer engagement and forward-thinking planning in Seasonal Department• Assisted team members with delivering friendly, knowledgeable service by applying proactive sales measures and corrective action strategies