IT Manager with 6+ years of experience across gaming and military sectors, excelling in IT infrastructure optimization, network security, and system reliability. Proven expertise in aligning IT initiatives with business objectives through strategic planning and cross-functional collaboration.Technologically adept problem solver with comprehensive knowledge of cybersecurity protocols, network architecture, and system administration. Proficient in leading projects to enhance security, reduce vulnerabilities, and improve overall performance.Helpdesk and technical support expert known for managing complex technical issues and fostering a collaborative team culture. Expertise in Active Directory, network troubleshooting, and helpdesk processes, consistently improving efficiency and user satisfaction.Dedicated communicator and innovator fluent in English and a native Spanish speaker. Adept at managing vendor relationships, delivering comprehensive IT solutions, and facilitating seamless operations across diverse teams and critical environments.
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It ManagerBonita Springs Poker Room Apr 2023 - PresentBonita Springs, Florida, United StatesManaged and oversaw daily IT department operations, ensuring smooth workflow and productivity.Directed the security of the organization's infrastructure systems, safeguarding against threats.Supervised and maintained the Audio Visual systems and Simulcast signals for seamless operation.Led network maintenance and monitoring, optimizing network performance and reliability.Supervised troubleshooting, system backups, archiving, and disaster recovery processes while providing expert… Show more Managed and oversaw daily IT department operations, ensuring smooth workflow and productivity.Directed the security of the organization's infrastructure systems, safeguarding against threats.Supervised and maintained the Audio Visual systems and Simulcast signals for seamless operation.Led network maintenance and monitoring, optimizing network performance and reliability.Supervised troubleshooting, system backups, archiving, and disaster recovery processes while providing expert support when necessary.Managed all help-desk activities and resolved escalated issues promptly.Ensured compliance with Department of Business and Professional Regulation requirements in accordance with regulation 61D-14.Prioritized and oversaw end-user support systems for efficient resolution of technical issues.Performed additional duties as assigned to contribute to overall organizational goals. Show less -
It ManagerSports Challenge America Apr 2023 - PresentBonita Springs, Florida, United StatesManaged and oversaw daily IT department operations, ensuring smooth workflow and productivity.Directed the security of the organization's infrastructure systems, safeguarding against threats.Supervised and maintained the Audio Visual systems and Simulcast signals for seamless operation.Led network maintenance and monitoring, optimizing network performance and reliability.Supervised troubleshooting, system backups, archiving, and disaster recovery processes while providing expert… Show more Managed and oversaw daily IT department operations, ensuring smooth workflow and productivity.Directed the security of the organization's infrastructure systems, safeguarding against threats.Supervised and maintained the Audio Visual systems and Simulcast signals for seamless operation.Led network maintenance and monitoring, optimizing network performance and reliability.Supervised troubleshooting, system backups, archiving, and disaster recovery processes while providing expert support when necessary.Managed all help-desk activities and resolved escalated issues promptly.Ensured compliance with Department of Business and Professional Regulation requirements in accordance with regulation 61D-14.Prioritized and oversaw end-user support systems for efficient resolution of technical issues.Performed additional duties as assigned to contribute to overall organizational goals. Show less
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Field TechnicianEdmonson Electrical Jul 2022 - Apr 2023Lehigh Acres, Florida, United StatesTraced and diagnosed electrical malfunctions using hand tools and test equipment.Assessed, tested and operated variety of electrical components and systems.Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.Responded to emergency callbacks and provided onsite support.Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.Troubleshoot computer and networking… Show more Traced and diagnosed electrical malfunctions using hand tools and test equipment.Assessed, tested and operated variety of electrical components and systems.Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.Responded to emergency callbacks and provided onsite support.Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.Troubleshoot computer and networking devices to deliver a solution in a timely manner.Installed/Fixed low-voltage connections for networking devices and low-power devices. Show less
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Networking Systems AdministratorUnited States Marine Corps Jun 2018 - Jun 2022Camp Lejeune, North Carolina, United StatesKept radio, networking and satellite communications systems fully operational.Managed and routed air-to-ground and ground-to-air traffic, radio messages andcommunications for dispatchers, pilots, air traffic controllers and other authorizedagents.Operated HF/VHF radio, computer and telephone communication equipment andreceived, copied and delivered air traffic control messages, clearances andadvisories Responded to emergency situations quickly, delivered… Show more Kept radio, networking and satellite communications systems fully operational.Managed and routed air-to-ground and ground-to-air traffic, radio messages andcommunications for dispatchers, pilots, air traffic controllers and other authorizedagents.Operated HF/VHF radio, computer and telephone communication equipment andreceived, copied and delivered air traffic control messages, clearances andadvisories Responded to emergency situations quickly, delivered effectiveremediation and worked efficiently with team members in fast-paced, dangerousand intense environments.Knowledgeable in setting up VMWare in order to run the L3Harris RPA Software inorder to run TAC CHAT and TAC CHAT IPExperienced in programming the KGV-175D(TACLANE ENCRYPTOR) through theCisco interface to properly load the cryptographic keys.Assisted Networking and Data Marines with Helpdesk duties during times of need.Explained computer technical problems to higher-ranking individuals with varyingexperience with technology and help resolve the issues Show less -
Florida Highway Patrol DispatcherFlorida Highway Patrol Feb 2022 - May 2022Fort Myers, Florida, United StatesOperated law enforcement communication equipment and NCIC database to facilitate information to department.Researched vehicular registration, driving records and warrant information to support officers with traffic stops.Handled emergency phone calls calmly and obtained pertinent information with composed approach.Used radio, telephone and computer system to update first responders with new information.Dispatched police, fire and EMS units to respond to emergent situations with… Show more Operated law enforcement communication equipment and NCIC database to facilitate information to department.Researched vehicular registration, driving records and warrant information to support officers with traffic stops.Handled emergency phone calls calmly and obtained pertinent information with composed approach.Used radio, telephone and computer system to update first responders with new information.Dispatched police, fire and EMS units to respond to emergent situations with established procedures. Show less
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Prep Cook/ExpoMiceli'S Restaurants, Inc. Apr 2017 - Jun 2018Matlacha, FlWorked closely with front-end staff to assist customers.Oversaw food production for quality and consistency with house standards.Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.Kept front line prepared and stocked for peak periods and encouraged staff to prepare small food batches frequently during slow periods.
Jonathan Malave Maldonado Education Details
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Computer/Information Technology Administration And Management -
Associate Of Arts - Aa -
Cape Coral High SchoolHigh School Diploma
Frequently Asked Questions about Jonathan Malave Maldonado
What company does Jonathan Malave Maldonado work for?
Jonathan Malave Maldonado works for Bonita Springs Poker Room
What is Jonathan Malave Maldonado's role at the current company?
Jonathan Malave Maldonado's current role is IT Manager.
What schools did Jonathan Malave Maldonado attend?
Jonathan Malave Maldonado attended Keiser University, Hodges University, Cape Coral High School.
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