Jonathan Marose Email and Phone Number

Responsibilities• In the Product Manager role, work with client stakeholders to understand US Credit Card division goals and objectives to define business strategy, capabilities, scope, and requirements• In the Product Owner role, organize work and releases according to stakeholder and business priorities• In the Scrum Master role, facilitate implementation of digital products by employing Agile best practicesAccomplishments• For Debit Cards, implemented Turn Card On/Off and Replace Lost/Damaged Card digital capabilities on Online Services platform and iOS mobile applicationo Improved customer experience and reduced calls to customer services for Debit Card related issues• Collaborated with digital strategy leadership to successfully implement a product that streamlines cash management activities for financial advisors.o Product was successfully piloted with participants confirming it increased cash management efficiencyo Completed on time and under an IT budget of half a million dollars

Responsibilities• Worked with client stakeholders to understand division/department goals and objectives to define required business capabilities, scope, and potential solutions• Captured requirements in user story/use case format for development teams to implement desired capabilitiesAccomplishments• Implemented a mobile recruiting application that increased campus recruitment effort efficiency• Collaborated with Business, Development and Enterprise Architecture teams to ensure that all required systems and processes were brought into compliance with the EU GDPR and California Consumer Privacy laws• Worked with Privacy teams to successfully implement an internal portal to manage and archive GDPR relevant documentation as required to be compliant with the law.

Responsibilities:• Worked with health insurance clients to define and implement digital Affordable Care Actcompliant healthcare products• Collaborated with client enterprise architecture team to develop and solutions to address strategic business goalsAccomplishments• Implemented healthcare products and associated renewal processes compliant with Affordable Care Act regulations, ensuring the products were available for the open enrollment period.• Assessed a client’s finance department that recommended they migrate to the Workday Platform to reduce costs by 2.5 million dollars.

• Collaborated with fellow project members to ensure successful development and administration of employee engagement surveys for clients in the consumer goods, healthcare, financial, aerospace and pharmaceutical industries

• Role-played with first time, front-line managers from clients in the advertising industry as part of a leadership assessment and development program

• Supported two vice presidents by assisting with client projects and logistics