Jonathan Marr
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Jonathan Marr Email & Phone Number

Contract Manager at Language Empire
Location: Rochdale, England, United Kingdom 11 work roles 2 schools
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Current company
Role
Contract Manager
Location
Rochdale, England, United Kingdom
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Who is Jonathan Marr? Overview

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Quick answer

Jonathan Marr is listed as Contract Manager at Language Empire, a with 631 employees, based in Rochdale, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jonathan Marr.

Jonathan Marr previously worked as Customer Service Manager at Language Empire and Customer Service Team Lead at Language Empire. Jonathan Marr holds Bachelor Of Arts (B.A.), Primary Education, 2:2 from Durham University.

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Language Empire

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Profile bio

About Jonathan Marr

A dynamic Administrative talent, who has delivered cross-sector and demonstrates an innate adaptability to meet new business priorities and goals. Committed to high-quality, accurate and timely administrative delivery to meet service demands, I have built extensive talents in Customer Service, Leadership and Business Administration, and with a proven track record in the delivering of an optimised customer service, I am able to foster the key relationships required to achieve success. Excelling in customer-facing positions, I achieve a unique balance between astute office management and customer operational excellence.

Listed skills include Team Building, Customer Service Excellence, Strong Communicator, Customer Relations, and 22 others.

Current workplace

Jonathan Marr's current company

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Language Empire
Language Empire
Contract Manager
England, United Kingdom
Employees
631
AeroLeads page
11 roles

Jonathan Marr work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Rochdale, England, United Kingdom

Customer Service Team Lead

Rochdale, Greater Manchester

Jan 2020 - May 2022

Administrator/Customer Service Advisor

Rochdale, Greater Manchester

Notable Accomplishments: Accountable for the setting up of new customer contracts for the smaller clients. Deliver induction training for new starters within the department. Revamped and improved procedures within the business in order to streamline processes. Promptly answer incoming calls in an enthusiastic, courteous and efficient manner. Book or reschedule appointments by way of allocating the correct engineer. Identify the customer's requirements and attend to these, or divert the call to the correct person. Resolve queries and issues where possible. Provide an optimised level of service at all times to ensure customer satisfaction. Key Achievements Transformed the screening and vetting procedure for the business, streamlining the process to increase efficiency and ensure accuracy. Achieved promotion within the business.

Jun 2017 - Jan 2020

Seeking Work In A Leadership Role

Unemployed - Looking For Work In Customer Service Orientated Field.

Greater Manchester

- Returned from the United States after Green Card expired.- Looking for a new challenge in a busy customer service orientated field.- Experienced in leadership roles whether it's in retail or education.- Willing to start in lower position and develop within the company.

Mar 2016 - Jun 2017

Supervisor/Duty Manager

Oklahoma City, Oklahoma Area

Notable Accomplishments: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Led the entire operation of the store to ensure that Company standards and best practices are consistently met in absence of the store Manager. Accountable for delivering company best practice and maximized productivity by minimizing steps and touches while working. Undertook the analysis of store reports to evaluate controllable expenses and overall store performance. Assisted with training of associates on Loss Prevention awareness and store shortage goals. Acted as a representative of the leadership team and demonstrated integrity and honesty in all interactions with associates and customers. Responsible for running weekly training programmes for new associates in retail sales and customer service. Key Achievements Guided and collaborated with cashiers and sales floor assistants to record sales of over $10m. Successfully read and interpreted KPIs, and put them into practice achieving an increase in cashier performance to 70% and overall store performance up to the best in the region. Raised customer satisfaction to over 90%. Led the Loss Prevention Programme to record low shortage of 0.9% by training team to communicate more effectively.

Nov 2014 - Feb 2016

Master Teacher

Oklahoma City, Oklahoma Area

Notable Accomplishments: Accountable for assisting in operating the school in a manner that contributes to the growth and development of children. Prepared lessons weeks in advance across a range of subjects. Maintained up to date records of children’s written and verbal performance. Cooperated with licensing staff and other appropriate agencies in maintaining compliance with requirements and in improving the quality of care Maintained a physical environment, including upkeep of equipment, that conformed to OKDHS licensing standards of safety and cleanliness and that was conducive to optimal growth and development of children who attended the center and the well being of all involved in the childcare center activities. Obtained the required training hours annually to meet the requirements by OKDHS licensing. Assisted with the development of plans for day to day activities and schedules, including all aspects of children’s time at the center and is a part of the staff to child ratio. Responsible for assessment and constant supervision of children at all times to ensure safety. Maintained progress records of each child’s growth and development.

Jan 2014 - Oct 2014

Lead Preschool Teacher

Oklahoma City, Oklahoma Area

Notable Accomplishments: Accountable for assisting in operating the school in a manner that contributes to the growth and development of children. Prepared lessons weeks in advance across a range of subjects. Maintained up to date records of children’s written and verbal performance. Cooperated with licensing staff and other appropriate agencies in maintaining compliance with requirements and in improving the quality of care Maintained a physical environment, including upkeep of equipment, that conformed to OKDHS licensing standards of safety and cleanliness and that was conducive to optimal growth and development of children who attended the center and the well being of all involved in the childcare center activities. Obtained the required training hours annually to meet the requirements by OKDHS licensing. Assisted with the development of plans for day to day activities and schedules, including all aspects of children’s time at the center and is a part of the staff to child ratio. Responsible for assessment and constant supervision of children at all times to ensure safety. Maintained progress records of each child’s growth and development.

Aug 2013 - Jan 2014

Supply Teacher

Greater Manchester

- Taught in a variety of primary schools in Greater Manchester across different age groups and backgrounds. - Planned and delivered lessons across the National Primary Curriculum. - Expected to leave notes and assess work before leaving for the day.- Often had to prepare lessons less than an hour before the start of the school day. - Built up a file of pre-written lesson plans to make it easier to prepare for each day.- Developed a story time method involving children’s participation which was requested regularly on my return to the schools. - Recommended by many schools for regular work due to positive attitude and hard work.- Also recommended by children on certain occasions. - Willingly worked as a teaching assistant if required - allowing me to continue my professional development.- Took on one long term role during time employed by Monarch (see below) and would regularly take on week or two week positions.

Feb 2011 - Dec 2012

Year Six Teacher

Alexandra Park Junior School, Oldham

- Full time position covering maternity leave of Deputy Headteacher.- Split teaching with another Deputy Headteacher, acting as a Teaching Assistant.- Attended staff meetings weekly - they provided excellent training opportunities including first aid, health and safety and discipline strategies.- Prepared children for SATs through exam preparation.- Tutored smaller groups of children.- During test week I acted as invigilator.- Following completion of SATs I took full control of the class.- Planned and taught Year Seven level lessons to prepare them for transition.- For final half term the school would transition children to next year group. Year Six moved into Year Three classrooms which I was responsible for overseeing.- Offered the chance to come back to the school for next school year on temporary basis.- Built strong reputation as a loving, caring teacher with a strong discipline strategy.

Apr 2012 - Jul 2012

Year Three Teacher

Castleton Primary School, Rochdale

- Coordinated a class of 29 children and two teaching assistants. - Planned lessons based on the National Curriculum standards in all primary subjects.- Fostered a strong parent-teacher relationship through various forms of communication. - Achieved the highest attendance of any class in the school consistently. - Collaborated with colleagues in planning and creating resources. - Attended various training courses as Newly Qualified Teacher. - Participated in weekly staff meetings which provided training and advice from various sources including Rochdale Council and the Heywood Language Project. - Presented monthly assemblies to children on various topics pre-selected by the Headteacher.- One member of my class was from the Speech and Language Unit at the school. Worked hard to integrate him into the class while meeting his academic and social needs.

Sep 2010 - Feb 2011
Team & coworkers

Colleagues at Language Empire

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2 education records

Jonathan Marr education

Bachelor Of Arts (B.A.), Primary Education, 2:2

Activities and Societies: Due to my busy schedule, I didn't have the opportunities to join any societies or do any activities.A student.

A-Levels, Applied Business, Government & Politics, Psychology, All A-Grades

Crompton House Cofe School, Oldham

Activities and Societies: Rock climbing, rugby, video editing, photography.Crompton House is among the top ranked schools in the North.

FAQ

Frequently asked questions about Jonathan Marr

Quick answers generated from the profile data available on this page.

What company does Jonathan Marr work for?

Jonathan Marr works for Language Empire.

What is Jonathan Marr's role at Language Empire?

Jonathan Marr is listed as Contract Manager at Language Empire.

Where is Jonathan Marr based?

Jonathan Marr is based in Rochdale, England, United Kingdom while working with Language Empire.

What companies has Jonathan Marr worked for?

Jonathan Marr has worked for Language Empire, Unemployed - Looking For Work In Customer Service Orientated Field., Ross Dress For Less, Oklahoma State University, and Childtime Learning Centers.

Who are Jonathan Marr's colleagues at Language Empire?

Jonathan Marr's colleagues at Language Empire include Emilia Barciszyn, Liane Brown, Maiwand Ahmadzai, Jawwad Durrani, and Nafiza Afsar.

How can I contact Jonathan Marr?

You can use AeroLeads to view verified contact signals for Jonathan Marr at Language Empire, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Marr attend?

Jonathan Marr holds Bachelor Of Arts (B.A.), Primary Education, 2:2 from Durham University.

What skills is Jonathan Marr known for?

Jonathan Marr is listed with skills including Team Building, Customer Service Excellence, Strong Communicator, Customer Relations, Kpi Implementation, Teaching/Mentoring, Effective Leadership, and Powerpoint And Excel.

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