Manage guest experiences, front-of-house, operations, training, and safety of FlyOver on the Las Vegas Strip—1st year openning (non-seasonal) attraction offering an immersive, state-of-the-art technology experience allowing guests to fly across awe-inspiring landscapes.

• Assist show department heads with scheduling maintenance, repairs, and projects• Maintain vital show documents including licenses, certificates, and maintenance logs• Attend weekly show management meeting; prepare agenda and follow up with action items for each department• Responsible for illusion inspections, presets, and running multiple show tracks including Deck Stage Manager• Serve as a safety lead and emergency response team member for the show• Maintain and clean show props, set pieces, and illusions as required• Technician during the Planet Hollywood load-in, technical rehearsals, and opening of Mindfreak• Responsible for feeding, cleaning, and training (24) doves and (12) pigeons

• Responsible for the day-to-day management of the Blue Man Group theater facility and liaising with Luxor casino operations. • Oversee all facility-related projects and aspects of the theater; coordinate all health & safety initiatives that affect employees and patrons in the theater space.• Manage front of house and facility budgets including regular maintenance, consumables, and labor; propose capital improvements for theater facility. • Manage inventory, purchasing, and maintenance of front of house consumables and equipment.• Designed an efficient cleaning plan for stage crew, cleaning staff, and ushers to allow for a quick show reset; oversee reset on a nightly basis to ensure that cleaning plan is followed.• Assisted in negotiating the front of house Union contract and job description at Luxor to meet Blue Man Group requirements.• Developed an SOP and unique hiring process for the Front of House Department to ensure smooth department operations and successful hires.• Ensure that the Blue Man Group aesthetic and customer service values are maintained with front of house operations.• Created an emergency evacuation plan for Blue Man Group staff; lead evacuation training for all Blue Man Group employees.• Manage hard key and key card installation in the theater and ensure that proper access is maintained. • Leader of the safety team that evaluates the Blue Man space during scheduled monthly safety walks.

•Managed the FOH Staff of 18 with scheduling and issuing tracks for the show. •Assisted with hiring new staff, and led coaching’s and performance evaluations with employees.•Provided customer service to patrons with complaints and questions about the show for a theater that seats 1768.•Prepared and assisted in the completion of nightly operational and financial reports.•Maintained a relationship and communication with Venetian Box Office and Venetian Facilities.

•Acted as a liaison between Venetian Facilities and Blue Man Group Las Vegas for communicating safety issues and repair requests throughout the theater space. •Maintained a relationship and communication with Venetian Facilities and Venetian Lock Shop.•Assisted with emergency evacuation plans and fire extinguisher installations.•Orchestrated hard keys and key cards in the theater, and maintained proper access for 16 departments. •Overseer of the Athletic Conditioning and Injury Prevention Program for the cast and crew.•Facilitated other departments with safety concerns and repairs.

•Assisted IT Manager administering Windows 2003 Server, Sonic Wall, Windows XP Workstations and Net Gear switches.•Set up email accounts, personal logins, and phone lines for 150+ employees. •Consistently given responsibility to manage relationships between Blue Man Group and the IT department.•Facilitated other departments with computer problems.

•Miscellaneous duties included maintaining the company car, setup wellness events, and assisted with company housing.•Transported cast and crew to special events, helped with set up and striking of special events. •Filmed and edited video footage of outside gigs used for training purposes.•Assisted with Workers Compensation with cast and crew.•Handled financials including petty cash and a company charge card. •Responsible for organization of payroll records and financial documents.•Managed the food for 150+ employees being fed through out the week.•Assisted in training other Production Assistants.

•Supplied customer service from ticket taking to seating patrons in the theater. •Helped with the turn over of the theater for multiple performances a night.