Jonathan Martin Email & Phone Number

San Diego, Ca, Us

California, United States

La Jolla

La Jolla, Ca

➤ Leading the day-to-day branch banking operations including managing risk, lending, deposits, and investments.➤ Extensive leadership experience in affluent markets, including solving and coaching to customers complex financial needs. ➤ Providing superior, world-class customer satisfaction experiences by addressing customer and employee satisfaction issues promptly.➤ Leading team members to improve their sales and customer service skills for both inexperienced and seasoned bankers while mentoring the sales platform as well as the service team in sales, service, and risk management while maintaining high ethical standards.➤ Motivating employees, resolving conflicts, and making hard decisions to bring out the best in the branch's personnel by providing training, coaching, development, and motivation while creating an environment where team members feel included, valued, and supported to do work that energizes them.➤ Facilitation of learning and development training materials to engage team members to be early adapters of change. ➤ Directing all operational aspects of the branch including risk, operations, customer service, human resources, administration, and growth initiatives.➤ Assessing local market conditions to identify current and prospective growth opportunities to develop forecasts, financial objectives and business review plans, locating areas of improvement to propose corrective actions that meet challenges and leverage growth opportunities.➤ Developing strategic relationships within the community including non-profit board membership and networking to improve presence and reputation of the bank, sharing knowledge with other branches on effective practices, competitive intelligence, business opportunities, and needs.