Jonathan Mason Email and Phone Number
Program Management | Organization Resilience | Crisis Management | Supply Chain Management Resilience | Business Continuity | ISO 223001 | CBCP | cABCF at
@
Elevance Health
Jonathan Mason's Location
Greater Houston, United States, United States
Jonathan Mason's Contact Details
Jonathan Mason work email
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Jonathan Mason personal email
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About Jonathan Mason
I am an Organizational Resilience expert with more than 15 years of strategic and tactical leadership experience in the Operational Business Resilience and Crisis Management space. As an accomplished subject matter expert, my experience in implementing enterprise-wide resilience programs and crisis mitigation efforts have driven successful resilience processes within a wide array of industries.My strategic approach to Business Continuity Program Management is reflected in my work as a Senior Program Manager with Workday. My attention to detail and utilization of proven continuity and recovery methodologies has delivered impressive results in the development, recommendation and implementation of continuity and crisis management frameworks.I have also recognized significant impacts while working with SunGard Availability Services, in the role of Senior Professional Services Consultant. In this and past positions, I utilized successful project methodologies resulting in reduced costs, delivering solutions exceeding business owner requirements, and demonstrated a clear return on investment.My exceptional track record in Business Continuity is based on my philosophy of total enterprise engagement in resilience. I am known for my ability to quickly assess potential risks before they are added to the technical landscape. My years of Professional Service delivery and consulting in dynamic environments have provided me with extensive experience managing client needs and surpassing expectations.Specialties: I am certified as a Business Continuity Professional from the Disaster Recovery Institute (DRII). ITIL-Foundations, COSO, Business Continuance, Technical Recovery Program design and development, Training, Consulting, IT Governance, Business Impact and Risk Analysis, Information Security Risk Assessment
Jonathan Mason's Current Company Details
Elevance Health
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Program Management | Organization Resilience | Crisis Management | Supply Chain Management Resilience | Business Continuity | ISO 223001 | CBCP | cABCF
Jonathan Mason Work Experience Details
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Global Business Resilience Senior AdvisorElevance Health Sep 2024 - PresentIndianapolis, Indiana, UsLead organizational crisis management efforts and act as a key partner to executive leadership. Oversee the development, execution and continuous improvement of crisis response plans, ensuring a swift, organized and effective response to crisis impacting Elevance Health on a global scale.-Crisis Management Planning-Incident Response Leadership-Risk Assessment and Mitigation-Continuous Improvement Tracking
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Senior Manager, Enterprise Risk And Business ResilienceUniversal Weather And Aviation, Inc. May 2023 - Jan 2024Houston, Texas, UsReport on trending and emerging business aviation industry risks Manage continuous global risk assessment processMaintain “Risk Universe” and reporting to stakeholdersDevelop Executive Dashboards (inclusive of trending data and emerging risks)Partner with Legal, IT, Security, Data Privacy and Internal Audit to update Risk statementsAlign controls already in place with each riskDevelop / maintain policy and procedural / Training documentation for risk managementBusiness Continuity:Lead / Own BCM program for UWA Present Health of the BCM program to various stakeholders (internal /external (?)Develop and implement program KPIs, benchmarks and measurementsCritical facilitator when events occurPartner with Business, IT Security, Internal Audit, Legal, HR, IT and other identified Key StakeholdersBusiness Impact developmentDeliver training / awareness around BCM practicesEnsure existence of BC Plans, DR Plans, Crisis Management Plans and Emergency Response Plans -
Senior Program Manager, Business ContinuityWorkday Jul 2020 - Jan 2023Pleasanton, California, Us• Collaborated with executive leadership to align organizational vision and resilience program objectives• Led quarterly based program reviews to executive leadership providing visibility of program health, identified risks and objective key results • Led business and technology sub-project teams to meet strategic alignment milestones, identifying cross functional dependencies, risks and provide strategic direction• Overhauled Resilience and Crisis Management frameworks to be more efficient and align with organizational goals leveraging Agile best practices• Oversaw integration of internal technology resilience and recovery planning solution by leading team of developers resulting in reduced time investments of global business stakeholders• Improved recovery capabilities for critically identified business functions by 40% through managed integration of HCM platform and sustainable adoption of a new resilience and recovery planning tool • Engaged global stakeholders, internal technology teams, third-party vendors to ensure alignment with strategic organizational objectives • Designed and conducted recovery capabilities workshops focused on strategic response planning, exercising strategic plans and developing stakeholder recovery competencies • Developed engagement and alignment process with Enterprise Risk Management, Customer Success and Governance/Compliance teams -
Director Of Engineering - Disaster Recovery & Business ContinuityIntellitech Consulting, Llc Aug 2019 - Jun 2020Las Vegas, Nv, Us• Managed Technology and Operational Resilience Projects• Developed Technology and Business Continuity Plans for client base • Identified and Developed Mitigated Risk controls, ensuring compliance objectives• Wrote Statements of Work contracts, (SOW) for account management teams• Developed extensive risk assessment documentation identifying exposures and risk mitigation strategies• Identified add-on business opportunities increasing project revenues• Conducted training sessions to educate staff and recovery teams on risk and business resilience methodologies• Developed and maintain recovery roadmaps. Formulated business impact analysis and risk assessments highlighting gaps and exposures• Developed scenario based business and IT recovery exercises, conducting remediation learning sessions with recovery teams• Performed gap analysis of recovery plans and scripts to ensure recoverability -
Business Continuity Management, Aig Life & RetirementAig Nov 2013 - May 2019New York, Ny, Us• Identify and Report residual risks found in Operational locations, Infrastructure recovery strategies and Business Continuance documentation• Create and maintain Incident Response Plans in concert with Senior Business Leaders• Review and approve business unit’s Business Continuity Management framework as defined in AIG Corporate Policy• Create and maintain the AIG Global Business Continuity Management Business Policy, Standards, and Templates• Perform recovery capabilities gap analysis for supported lines of business• Provide guidance, education, and support to AIG Business Continuity Coordinators as they implement a Policy compliant BCM program• Develop and facilitate continuance plan walkthroughs and exercises• Serve on AIG Corporate Regional Incident Management teams -
Business Continuance ManagerKpmg May 2013 - Sep 2013Toronto, On, CaBusiness Continuity and Disaster Recovery Management -
It Service Continuity ManagerBmc Software Jan 2012 - May 2013Houston, Texas, UsResponsible for the continued development, recovery plan implementation, and governance of the enterprise IT disaster recovery and continuance programs. -
Business Continuity Manager, CbcpMoney Management International Jul 2007 - Nov 2011Stafford, Texas, UsBusiness Continuity Manager, CBCP− Designed and implemented Enterprise-wide Business Continuity Program− Created Business and Technology recovery plans− Ensure regional operational call center stability and recoverability− Created Data Classification and Change Management program− Managed Business Impact Analysis and Risk Assessment projects− Conduct recovery gap analysis− Develop Continuity process improvement strategies and solutions utilizing ITIL best practices− Conduct Business Continuity presentations and training workshops − Manage Business and Technology recovery plan exercises -
Business Continuity ManagerMoney Management International Jul 2007 - Nov 2011Stafford, Texas, UsBusiness Continuity/Disaster Recovery Program Development & Management Designed and implemented Enterprise-wide Business Continuity ProgramCurrently managing Enterprise Business Continuity and Disaster Recovery ProgramDevelop Business and Technology recovery plansEnsure regional operations call center stability and recoverabilityCreated Data Classification and Change Management ProgramCreated Incident Management and Response ProgramManaged Business Impact Analysis and IT Risk Assessment projectsDeveloped strategic approach to recovery of Technology environment utilizing VMware technologies and virtual appliances Conduct recovery gap analysisDevelop Continuity process improvement strategies and solutions utilizing ITIL best practicesConduct Business Continuity presentations and training workshops Manage Business and Technology recovery plan exercises
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Senior Consultant, Professional ServicesSungard Availability Services Oct 2004 - Jun 2007Wayne, Pa, UsProject Management / Senior Business Availability Consultant − Create and Manage Technology and Operational Projects− Develop Technology and Business Continuity Plans for regional and multi-business units− Identify and Mitigate Risks, ensuring project timelines are met− Write Statements of Work, (SOW) for account management teams− Develop extensive risk assessment documentation identifying exposures − Identified add-on business opportunities over $100K to project revenues− Conduct training sessions to educate staff and recovery teams on recovery methodology− Develop and maintain recovery roadmaps− Formulate business impact analysis and risk assessment highlighting gaps and exposures− Manage disaster recovery exercises in order to achieve recovery time objectives− Perform gap analysis of recovery plans and scripts to ensure recoverability − Travel Internationally to conduct client Business Impact Analysis sessions -
Project Management / Senior Business Availability ConsultantSungard Availability Services Oct 2004 - Jun 2007Wayne, Pa, UsCreate and Manage Technology and Operational ProjectsDevelop Technology and Business Continuity Plans for regional and multi-business unitsIdentify and Mitigate Risks, ensuring project timelines are metWrite Statements of Work, (SOW) for account management teamsDevelop extensive risk assessment documentation identifying exposures Identified add-on business opportunities over $100K to project revenuesConduct training sessions to educate staff and recovery teams on recovery methodologyDevelop and maintain recovery roadmapsFormulate business impact analysis and risk assessment highlighting gaps and exposuresManage disaster recovery exercises in order to achieve recovery time objectivesPerform gap analysis of recovery plans and scripts to ensure recoverability Travel Internationally to conduct client Business Impact Analysis sessionsABN Amro-LaSalle Bank
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Project Management / Senior Network AnalystAbn Amro May 1997 - Oct 2004Amsterdam, Nl− Act as Client Relationship Manager for IT Services Group− Established effective relationships with key leadership customers− Manage business continuity projects for diverse client base− Develop project schedules and milestones to provide cost/benefit analysis− Establish and maintain business continuity program for various Lines of Business− Provide Quality Assurance testing for continued application development and integration− Improved Severity level 1 call resolution rate from 50% to 80%− Implemented Tivoli call monitoring products to improve call resolution rates− Established an Application management group to assist with troubleshooting and further development of Java based applications− Write application requirement documentation for business units -
Project Management / Senior Network AnalystJohn Nuveen May 1997 - Oct 2004As the Client Relationship Manager for IT Services Group, I Established effective relationships with key leadership customersManage business continuity projects for diverse client baseDevelop project schedules and milestones to provide cost/benefit analysisEstablish and maintain business continuity program for various Lines of BusinessProvide Quality Assurance testing for continued application development and integrationImproved Severity level 1 call resolution rate from 50% to 80%Implemented Tivoli call monitoring products to improve call resolution ratesEstablished an Application management group to assist with troubleshooting and further development of Java based applicationsWrite application requirement documentation for business unitsAct as liaison for 400 internal clients providing problem resolution for complex application vendor related issuesReduced business units monthly IT costs by 40% by implementing change management process
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Senior Network AnalystAbn Amro/La Salle Bank May 1997 - Oct 2004Manage application migration upgrade projects through project lifecycleCoordinate project activities and scope changes to project teams and stakeholder communityManage Business Continuity projects for diverse client baseClient Relationship Manager for IT Services GroupEstablished effective relationships with key leadership customersDevelop Disaster Recovery project schedules and milestones to provide cost/benefit analysisEstablish and maintain Disaster Recovery programs for various Lines of BusinessProvide Quality Assurance testing for continued application development and integrationImproved Severity level 1 call resolution rate from 50% to 80%Conduct D/R exercises for Network infrastructure recoveryImplemented Tivoli application call monitoring products to improve call resolution ratesEstablished an Application management group to assist with troubleshooting and further development of Java based applicationsWrite application requirement documentation for business unitsAct as liaison for 400 internal clients providing problem resolution for complex application vendor related issuesReduced business units monthly IT costs by 40% by implementing change management process
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Network Support TechnicianJohn Nuveen Inc Apr 1994 - May 1997Provide clients with daily network and application supportDesigned application testing and migration processes Partner with account sales managers at remote locations to improve Oracle sales toolsTravel to satellite locations to maintain and improve client relationsImproved knowledgebase tools to enhance support documentationTrain clients following application environment upgradesAdminister Novell and NT server environmentInstall routers when needed for client expansionPerform daily data backups for Novell Servers Test and install new hardware for client use
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Program AnalystApplied Systems Apr 1992 - Apr 1994200 Applied Parkway, University Park, Il, UsMeet with clients to ascertain needs for program enhancementsConduct application testing and design researchProvide client training for new application releases
Jonathan Mason Skills
Business Continuity
Disaster Recovery
Governance
Itil
Business Continuity Planning
Process Improvement
Information Technology
Risk Management
Project Management
Program Management
Incident Management
Management
It Service Management
Change Management
Information Security
Crm
Integration
Enterprise Software
Leadership
Cloud Computing
Data Center
It Strategy
It Management
Sharepoint
Software Documentation
Risk Assessment
Information Security Management
It Audit
Iso 27001
Emergency Management
Enterprise Risk Management
Crisis Management
Financial Risk
Sarbanes Oxley Act
Risk
It Risk
It Governance
Risk Mitigation
Sox
Jonathan Mason Education Details
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Prairie State, Chicago, IlGeneral
Frequently Asked Questions about Jonathan Mason
What company does Jonathan Mason work for?
Jonathan Mason works for Elevance Health
What is Jonathan Mason's role at the current company?
Jonathan Mason's current role is Program Management | Organization Resilience | Crisis Management | Supply Chain Management Resilience | Business Continuity | ISO 223001 | CBCP | cABCF.
What is Jonathan Mason's email address?
Jonathan Mason's email address is ma****@****ail.com
What schools did Jonathan Mason attend?
Jonathan Mason attended Prairie State, Chicago, Il.
What skills is Jonathan Mason known for?
Jonathan Mason has skills like Business Continuity, Disaster Recovery, Governance, Itil, Business Continuity Planning, Process Improvement, Information Technology, Risk Management, Project Management, Program Management, Incident Management, Management.
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