Jonathan Matlock Email and Phone Number
Dynamic and results-driven team manager with extensive experience in overseeing daily operations, improving customer service quality, and leading business development initiatives. Proven track record in managing complex customer service functions, developing, and implementing effective operational procedures, and fostering strong relationships with customers, team members, and cross-functional departments. Skilled in SAP, order management, and conflict resolution. Demonstrated ability to innovate processes, enhance team performance, and achieve operational excellence within quality standards. Committed to elevating customer satisfaction through strategic leadership and a customer-centric approach. Sports Marketing and Media Major at Full Sail University.
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Overhaul And Repair Electro Optics TechnicianElbit Systems Of AmericaTrussville, Al, Us -
Relevant Academic Sports Marketing & Media ProjectsFull Sail University Jan 2024 - PresentOrlando, Florida, United StatesMarketing Research Project ProposalDeveloped a comprehensive proposal for Titleist Golf, identifying a strategic need, gathering secondary information, and structuring a data-collection process for further insights.Sponsor Pitch PresentationCreated a sponsor pitch for a the Nashville Predators, using fan data and analytics to highlight sponsor value and enhance fan engagement.Website Redesign ProposalConducted an extensive analysis for Sports for the Worlds Children’s website, presented findings with design prototypes, including a mood board and low-fidelity wireframe to optimize user experience.Brand Storytelling PresentationBuilt a brand narrative project incorporating logos, color schemes, and other identifiers to tell a compelling brand story.Public Relations CampaignDesigned a PR campaign to boost fan awareness, including audience targeting, messaging, and tactical planning for a hypothetical sports brand.Intrapreneurial Business ProposalDrafted an innovation proposal for the Indianapolis Colts to improve internal processes, presented with strategic analysis of customer pain points, competition, and potential impact. -
Ev Product Integrity EngineerAutocar Trucks Oct 2022 - PresentPinson, Alabama, United StatesLed a multidisciplinary team of 10 experts in constructing, installing, and maintaining electric power packs and batteries for Autocar's electric vehicle lines. Played a key role in the interpretation and implementation of engineered drawings, CAD models, and schematics using tools like Axis, Composure, Siemens Team Center, and NX. Directed Product Integrity initiatives to ensure products adhered to all required quality standards, customer requirements, and engineering specifications, utilizing Six Sigma and other methodologies to assess production processes for integrity issues. Contributed significantly to the successful development, testing, and market launch of four unique prototype trucks within the research and development department. Managed team members' schedules, pay, and vacation using ADP and Workforce Now platforms, achieving a 15% increase in productivity and reducing time-off conflicts. -
High Voltage Product Team LeadAutocar Trucks Feb 2022 - Nov 2022Pinson, Alabama, United States -
Local CoordinatorIrreverent Warriors, Inc. Jul 2019 - PresentBirmingham, Alabama, United StatesLed operations and activities of Irreverent Warriors' Birmingham chapter, organizing events to promote veteran camaraderie. Managed volunteers, fostered community partnerships, and raised awareness on veteran suicide prevention. -
Electronics Maintenance TechnicianAkata Global Dec 2019 - Mar 2022Camp Lejeune, North CarolinaLed maintenance and repair of complex electronic safety devices, leveraging AC, DC, and solar power sources, enhancing operational efficiency and reliability.Ensured operational integrity of critical communication systems and surveillance infrastructure for the US Marine Corps, emphasizing the security and effectiveness of mission-essential operations.Managed preventive maintenance for electronics equipment valued over $10 million, directly contributing to sustained optimal performance.Implemented a comprehensive CCTV infrastructure project ($18,500) for the Marine Corps Special Operations Command, significantly improving training capabilities.Developed and installed an Emergency Range Shutoff Siren and Public Address System, raising safety standards in high-traffic training areas. -
Production Shift SupervisorOptics 1 Mar 2019 - Sep 2019Bedford, New HampshireDirected production schedules and team tasks in alignment with organizational goals, prioritizing quality, and safety in the manufacturing process.Led a team of 10, ensuring adherence to policies and production of over $20 million in electro-optic equipment, including night sights and lasers for the US military.Enhanced workflow and quality control, ensuring efficient production stages and product integrity. -
Electro Optics TechOptics 1 Jun 2018 - Mar 2019Bedford, New Hampshire -
Application EngineerFlir Systems Nov 2016 - Nov 2017North Billerica, MassachusettsServed as a product line expert on the Business Development team, providing technical support during pre-sales activities such as producing technical documentation, managing projects, and supporting delivery.Offered remote and onsite technical/product support to key customers, developers, and integrators for the development and installation of mission equipment.Analyzed customer mission requirements to develop system architectures supporting requirements, including protocol translation, video and signal routing, data recording, and interfacing with legacy devices.Created detailed technical Statements of Work for submission to subcontractors for bids.Supported the Program Management team with technical Systems Engineering expertise upon securing and executing new integration program opportunities.Aided in the definition of platform integration solutions and assisted in the quotation of custom engineered solutions.Collaborated with Engineering during product qualification to ensure system functionality and performance before delivery.Worked with Product Management, Engineering, and Business Development teams to identify product opportunities, new configurations, features, and applications.Supported the Marketing team with market research, product planning, and the creation of product notes, leveraging direct customer interactions.Organized and participated in tradeshows nationwide, including the Southwest Border Expo, ALEA, AUSA, AAAA, Air Force Expo in Tucson, AZ, and SOFIC in Tampa. -
Rig FormanMorris-Shea Bridge Company, Inc. Apr 2015 - Nov 2016Gained a thorough understanding of plans, specifications, permits, and other jobsite requirements and constraints, ensuring all subordinates comprehended their execution responsibilities.Supervised subordinates, subcontractors, and crew operations, maintaining high standards to meet or exceed project requirements and client expectations.Managed maintenance, care, and inventory of equipment, ensuring the availability of supplies and spare parts.Met all training needs for subordinates, keeping them up-to-date.Conducted Quality Assurance inspections of field operations and ensured the effectiveness of Quality Control methods and reporting.Compiled activity, safety, and progress reports, addressing any issues with the Project Manager for resolution.Led or attended all safety meetings and monitored site operations to maintain safe working conditions.Supervised the installation of over 1000 deep foundation piles, 80 to 100 feet deep, directly managing one drill rig and its 10-man team to ensure safety and high standards.Ensured all subordinates were aware of their responsibilities and oversaw the maintenance, care, and inventory of assigned equipment, including ensuring the availability of necessary supplies and spare parts. -
Maintenance Planner / Maintenance SupervisorMeadwestvaco (Mwv) Aug 2014 - Apr 2015Cottonton, AlabamaImplemented detailed maintenance planning in a fully integrated sawmill environment.Analyzed work requests and planned work orders using SAP.Prepared complete packages with all necessary documents, such as Lock Out Tag Out procedures, Joint Health and Safety Assessments, job plan evaluations, and job work requirements (e.g., confined space entry), enabling craftsmen to efficiently complete their tasks.Possessed the knowledge and ability to evaluate all work orders for planning, ensuring the right resources, equipment, instructions, and parts were identified to maximize craftsmen productivity.Reviewed completed job performance evaluations to identify improvements for inclusion in the model work order, BOM, etc., enhancing work execution with each planning iteration.Utilized model work orders for capturing repetitive tasks to optimize work and maximize craftsmen productivity.Managed the Bill of Materials for all equipment and initiated new category ID requests as needed, ensuring the availability of correct parts for planned work execution.Served as the go-to for job plans and questions arising during work order execution, resolving any issues with the job plan.Created contract services requisitions in SAP and routed work order packages for approval, accurately scoping work to minimize contractor spending.Aimed to eliminate repeat failures by collaborating with maintenance and operations teams to enhance equipment reliability.Drafted Preventative Maintenance work orders and plans; material and contract requisitions; purchase order requests.Processed Contract Payment Authorizations.Initiated Work Orders for equipment requiring external service, coordinating pickup and delivery.Monitored relevant metrics to improve planning performance and understood the use of backlogs. -
Electro-Optics And Communication Electronics MaintainerUnited States Marine Corps Oct 2003 - Feb 2014Orlando, Florida AreaAs an Electronics Technician, I specialized in military-grade optics, lasers, guided missile systems, and radio and communication systems. During my initial five years, I served at the 2nd Light Armored Reconnaissance Battalion as an electro-optical ordnance repairer, ensuring the readiness of vehicle optics and missile systems. I conducted classroom training and hands-on instruction covering all operator tasks for electro-optics and communication systems across Light Armored Vehicle variants. Additionally, I managed the maintenance schedule for all optics and communications maintenance within the battalion, maintaining at least a 90% readiness rate. I maintained up-to-date inventories of all relevant gear and crypto equipment without incidents. My responsibilities also included performing complex technical functions in support of engineering activities, troubleshooting, modifications, maintenance, circuit testing, and calibrations for electro-optic and communication systems. I repaired and modified cables/equipment returned by operational users through diagnosis and isolation of malfunctions and performing necessary repairs.Furthermore, I was appointed as the Electronic Key Management Systems manager and Assistant Security Manager for the 3rd Maintenance Battalion. My duties involved securing all communications and crypto equipment and managing the security clearances of all Marines in the battalions. I efficiently utilized JPAS, DSS, and eQuip to maintain current records.
Jonathan Matlock Education Details
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Hallie Turner Private SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Jonathan Matlock
What company does Jonathan Matlock work for?
Jonathan Matlock works for Elbit Systems Of America
What is Jonathan Matlock's role at the current company?
Jonathan Matlock's current role is Overhaul and Repair Electro Optics Technician.
What schools did Jonathan Matlock attend?
Jonathan Matlock attended Full Sail University, Southern New Hampshire University, Hallie Turner Private School.
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Jonathan Matlock
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