Jonathan Maynes Email & Phone Number

Calabarzon, Philippines

National Capital Region, Philippines

Makati, National Capital Region, Philippines

► He was involved in leading non-production testing of critical services and live exercising of the modernized network infrastructure of a large Telecommunications Company. ► Deployed to an engagement to assess the business continuity capabilities of a large telecommunications company.► Performed business impact analysis for platform components to identify critical components and infrastructure.► Performed risk assessment on various platforms, tools to identify critical components and asses the controls in place if it was best practice for the industry. ► Performed the development of recovery plans and crisis management plans for telecommunication company.► Reviewed, assessed, and provided recommendations for resiliency across the various services offered by the third-party vendors.

Quezon City, Philippines

• Maintenance and monitoring of active data network or converged infrastructure and related network equipment• Planning, coordination, and implementation of network security measures for the computing environment in order to protect data, software and hardware• Planning, coordination and implementation of Local Area Network and Wide Area network including design and structured cabling for the agency and its regional offices• Provides recommendation and implementation on changes to improve existing network systems and configurations and determine hardware and software requirements related to such changes• Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware

Pasay City, Philippnes

• Administer and Maintain Avaya G450/G430 Media Gateway• Administer and Maintain Avaya Communications Manager• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems• Configured CISCO and HP Routers and Switches for VoIP (Voice over Internet Protocol) Traffic• Established and maintain VPN connection from DFA Main Office to different Philippine Embassies and Consulate around the world• Configured and maintain leased line connection from DFA Main Building to DFA OCA-ASEANA building for VoIP Traffic • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware• Provides technical support on various telephone/ local problems of different offices as reported in the online Service Request• Install, modify, and repair computer hardware and software• Install new local lines as provided in the online PABX Service Request• Perform job repairs for telephone locals, Facsimile modem, PLDT lines, when problem relate to an in-house problem• Performs programming of PABX features (e.g. create new locals, groupings, swapping, forwarding features) and other classes of services• Make telephone plan for renovation, relocation and installation of telephone for local and direct lines

Quezon City, Philippines

• Respond to requests for technical assistance in person, via phone, remote desktop• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware• Maintain daily performance of computer systems• Install, modify, and repair computer hardware and software• Run diagnostic programs to resolve problems• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems• Install computer peripherals for users• Log all help desk interactionsPrepare activity reports

Quezon City, Philippines

• Monitor activities captured on CCTV cameras. Inform authorities in case of suspicious activities• Visit sites and locations that needs to be monitored with CCTV cameras•Responsible for installing, repairing and maintaining CCTV cameras (IP and analog)• Responsible for the integrity and availability of recordings captured by CCTV cameras• Edit the captured images. Format them as per the instructions of the client and prepare a copy for their reference• Responsible for repairing and maintaining turnstiles, swing gates and flaps• Access Control operation• Programming of access cards used on turnstiles, swing gates, flaps and electronic door locks• Installation and maintenance of network equipment such as switches servers and network storage used by IP cameras