Jonathan Mcbride Email & Phone Number

Toronto, Canada Area

o Provides customer service (in-person and via telephone) and cashier-related services (e.g. sales, returns, etc.) in a high-volume, fast-paced retail environment.o Demonstrates efficient and courteous customer service skills.o Proactively seeks product education and training to better advise and assist customersin making the optimal product choices.o Assists with merchandising and maintaining other aesthetic features of the store.

Toronto, Canada Area

o Provides end-to-end transportation carrier account management, includingprospective customer identification, cold-calling, qualification, closing, and ongoing customer service (including providing transportation and customs related advice) and relationship management.o Provides transportation carrier capacity purchasing management across North America, including helping customers define complex transportation requirements, and evaluate and select from capacity options.o Demonstrates strong customer relationship management skills in a high-volume, fast-paced professional office environment (often handles 100+ telephone calls over three lines, and 100+ emails daily).o Demonstrates strong planning, organization, tracking, office administrative skills, as well as effective multi-tasking and problem-solving abilities through the monitoring and issue resolution of numerous transportation carrier loads simultaneously.o Demonstrates an ability to quickly learn about new industries, sectors, and accounts.

Toronto, Canada Area

o Successfully executed many North American and national brand and product campaigns including Lego, Halls, and D’Italianothrough tactical activities such as sampling, merchandising, special events, and promotions.o Interacted with consumers, delivered key product messaging, madelasting impressions, and extended the experience online through social platforms such as Facebook.o Drove across Canada sampling a new line of D’Italiano productsat campgrounds. Distributed over 90% of product and increased product awareness through on-the-fly localized online outreach.o Achieved 100% sampling of Halls Cough Drops by promoting key messages to consumers and creating a memorable customer experience.

•Selling specific disciplines of Pearson's Canada's Higher Education titles in college and university classrooms.•Strategic planning, including business plan & sales strategy development to achieve new sales opportunities.•Upating sales database, tracking sales, generate new leads.•Maintaining and updating a comprehensive database of over 5000 clients information. •Advising instructors on new educational material, including online resources.

Toronto, Canada Area

• Provided Private Home Care expertise to current and potential clients regarding the services provided and benefits of home care.• Responsibilities included maintaining relationships with current customers, updating scheduling records and developing strategic opportunities to find new business.• Helped in developing and putting together the quarterly news letter that would be sent to over 10,000 + clients in the GTA . • Continuous on-going training in the private health care field resulted in providing sound advice for bringing in new business.

• Worked closely with director to establish curriculum and organizational strategy for this start-up private English school in South Korea.• Developed tools to enable director to measure and track key business metrics and help guide future business decisions.• Developed marketing strategy that resulted in over 100% student population growth during the first year of existence through market strategy and team collaboration.• Accomplished organizing monthly English Day Campus to show case student achievements in English Proficiency to their parents.

• Hired to be the first SBM for Dalhousie University.• Organized and set up successful events including Red Bull Paper Wings, Texas Hold'em Poker Tourney, Snowboard Event and Red Bull Crashed Ice qaulifiers in Halifax.• Responsible for bringing Red Bull Brand to life by building excitement and getting people involved in activities on campus to providing the product to students when they need it most.• Achieved brand awareness by having a pulse on student life events, organzing events on campus, building relationships with varsity teams and student societies..