Jonathan Mccain Email & Phone Number

United States

• Administrator for exception based reporting system, Aspect.• Identify fraud, internal theft and training opportunities in the field.• Create concise and thorough investigation files for Regional Managers/Zone VPs to conduct internal interviews.• Support all levels of field leadership in addressing any Loss Prevention concerns.• Develop custom ad-hoc reports when requested by upper management for various business partners (Store Operations, Formalwear and Custom Suiting, HR & Legal).• Act as a Liaison for the department to multiple internal IT groups.• In charge of implementing new projects for the department (Analytical tools, Enhancements to existing tools).

Houston, Texas, United States

• Observe E-Com transactions to flag or identify suspicious activity• Identify and trace any suspicious/high-risk transactions process collection/refunded• Process and enter approved refunds, FedEx Damage Claims and adjustments via POS• Work with RED to analyze chargeback data and create new rules to prevent future loss• Works in conjunction with Sales Audit for Chargebacks collections and reporting• Initiate FedEx investigations for lost merchandise/damage claim paperwork• Process inbound E-com return/exchanges via POS