Respond to membership inquiries and schedule appointments dailyAcquire point of sale referrals from every new memberConduct tours for scheduled appointments and prospectsComplete all membership paperwork and daily reports in an accurate and timely mannerGenerate leads through in-club marketing and businesses within the communityTrack leads, appointments, and prospect interests in appropriate systemsMarket club to organizations and corporationsServe as Manager on Duty as assignedAttend all required meetings and trainingsParticipate in continuing education to boost personal performanceRespond to all member questions or concerns within 48 hoursCoordinate staff meetings for assigned department on a regular basisCommunicate club activities and procedures to assigned department staffTrack all point-of-sale interactions with members for successful completionCreate employee schedules and track time and attendance of all employees within assigned departmentVerify and approve department payroll bi-monthly for assigned departmentReview and manage assigned department expenses and oversee budget complianceMaintain personnel files for all assigned department staffTrack inventory, order and restock items, and optimize inventory systemsPromote sale of pro shop items, drinks, and supplementsOversee and coordinate assigned department tasks including but not limited to vendor scheduling, charity donations, deposits, member giveaways, lost and found, vending machine requests, and additional tasks delegated by the General Manager or Assistant General Manager as needed to appropriately manage and operate assigned departmentAssist in day-to-day club operations as part of the management teamUphold club building, facilities, service, program, and emergency procedures