Jonathan Mcwilliams Email and Phone Number

* Performed internal department audits to ensure staff is utilizing the best practices when performing a task, abiding to organizational policies and procedures, and monitoring overall performance.* Empowered, mentored, and managed a staff of 30 direct reports per site by prioritizing assignments, encouraging professional growth, independent and collaborative thinking, provided impactful training resources, and conducted 1:1’s with each direct report.

* Managed daily warehouse operations & HR for several facilities within the Tri-State area.* Spearheaded and collaborated with various department leads on capital and ad-hoc projects resulting in delivering more efficient services which positively impacted the department strategic direction and allowed continuous operational growth.* Partnered with Leadership to acquire new properties for an expanding market, aligning and accounting for current and future business requirements.* Created and developed master operational and safety SOP manual which standardize processes across all facilities.* Responsible for forecasting and managing the Tri-State OPEX and Capital budgets utilizing best practices for cost management resulting in substantial cost savings across the department.* Collaborated with the Procurement and the Legal departments to develop/monitor RFP’s, KPI’s, vendor scorecard metrics and reviewed terms and conditions terminology to successfully onboard vendors/contractors at market or below market value and ensure performance is exceeding agreed uponservices and for the purchasing of capital assets.* Implemented and managed a robust asset management program which provided detailed data for all capital and non-capital assets, monitoring activity across the asset’s entire life cycle. Accumulating this data allowed for informed decision making for each asset.* Refined HVAC and critical equipment preventive and predictive maintenance programs for all Tri-State facilities; coordinated vendor activity, monitored energy usage/consumption, and monitored equipment efficiency.* Oversaw the physical security components for all warehouse facilities using access controls and surveillance systems and adhering to company’s policies allowing for a safe and hazardous free work environment. * Performed internal department audits to ensure staff is utilizing the best practices when performing a task, abiding to organizational policies and procedures.

* Revised and restructured operations by auditing legacy practices, streamlining process and developedcomprehensive SOP’s; partnered with Leadership to align departments strategic plan with the organizational strategic plan, resulting in improved customer satisfaction, best practices to perform service/task and higher level of understanding of polices across the department.* Generated, analyzed, and disseminated detailed report data to Leadership regarding performance, sales, and various outcomes on a departmental level.* Trained staff to provide white-glove service to all customers and clients to ensure a pleasant overall experience and for customer/client retention. * Managed departments OPEX budget and ensured weekly sales goals are met or exceeded consistently.* Utilized and implemented Revel software platform for inventory management providing detailed data such as real-time stock levels, automated inventory counts, stock alerts and the generation of purchase orders to mitigating risk impact for supply chain.

* Led a team of 45 direct reports consisting of Perishable & Inventory Associates and the Receiving Team by conducting daily huddles, prioritizing, and assigning task and provided trainings on policies and procedures and monitored overall performance, individually and collectively.* Maintained the safety and cleanliness of the warehouse in accordance with OSHA and PPE guidelines.* Utilized SAP Ariba software platform for all cost management functions providing a great understanding of spend trends, payment management and connecting with quality vendors.* Placed firm delivery dates and times to ensure that goods were delivered in a timely manner.* Created new variants in SAP to increase the facilities productivity.

*Managed day-to-day activities including project management, performed daily audits, provided in-depth trainings on policies and procedure and assigning/prioritizing tasks for staff.* Created detailed safety procedures using OSHA and PPE guidelines as a foundation for performing tasks to mitigate the risk of accidents or injuries.* Conducted weekly inventory cycle counts and JSS software to manage stock and identify purchasing trends; used wireless LRT barcode scanner to confirm prices and conducted a daily low & high stock.* Managed all forklift fleet and earned certification to operate a forklift.* Supervised and coordinated vendor activities to ensure operational efficiency of all critical equipment and assets.