Jonathan Merrell Email & Phone Number

Plano, Tx, Us

Fortium Partners is the largest team of operating technology executives in the world serving public, private, and private-equity owned organizations across all industries. We engage world-class operational leaders in technology leadership roles (CIO, CTO, and CISO) via innovative and compelling arrangements such as Interim, Fractional/Part-Time, and Situational Leadership initiatives. Fortium’s operating executives have 25 or more years of technology experience, most recently in a senior operating leadership role.We call that Technology Leadership-as-a-Service - Fortium's on-demand technology leadership offering.

I am a business-oriented CIO with demonstrated broad–based strengths in strategic and business planning, global organizational development and transformational IT leadership. My functional strengths include information technology, operations and external customer development and support, finance and human resources.Globally I have worked and lived in the US, Canada and the UK. I have led IT organizations across APAC, EMEA and Americas and have developed large offshore call centers and IT functions for 24x7 operations and disaster recovery.At the technical level I have led ERP implementations such as SAP, Oracle, Salesforce.com, Opensource, CRM, VOIP, Web Platforms, SD-WAN and Helpdesk. I have created customized and highly productive platforms and solutions of AI Design, Architecture, Development, Cloud Services S/W Migrations and ISP SD-WAN.

Irvine, Ca, Us

A roll-up of smaller companies into a multi billion BPO company. Comprised of more than 100,000 employees in 150 locations across 16 countries around the globe. Delivering customer experience for diverse clients including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. Successfully built IT Security and Privacy teams that encompass over 20+ industry certifications including PCI, HIPPA, SOX, CISSP, GDRP.Led agile and scrum teams with skill sets in C++, C#, Java, Node.JS and Python.Full product cycle including Product Design, Prototyping, Development, User Acceptance, Production support and lifecycle management.

Successfully integrated the IBM BPO acquisition of over 45,000 people in 27+ countries. Created the IT framework that would enable Concentrix to grow to over 100,000+ people. Global Oracle Fusion implementation working closely with the HR leadership team. ERP Major overhaul and upgrade using Sage. Consolidated Helpdesk and NOC functions into single centers of excellence. Established award winning world class security teams that perform 24x7 audits using over 20+ Certifications.

Fremont, Ca, Us

Identifying targets for Mergers and Acquisitions and new business growth opportunity's. Closely working with business leaders to architect the Synnex Cloud business platform (CloudSolv). Built and deployed the Synnex Unified Communication platform using opensource VOIP platforms and rolled out to over 3000+ users.

San Jose, Ca, Us

Deployed centralized systems in POS, Scales and pricing systems. Enabled centralized IT for purchasing, marketing and web operations. Built data management systems that enabled improved margins per store by ensuring better stocking levels and product placement.Improved security by deploying centralized security monitoring systems utilizing intelligent POE cameras and data driven DVR'sImplemented Google Suite as the email, calendaring and file share platform.Enabled the profitable growth from 9 stores to 21 stores in 18 months.The business was acquired to become the largest Hispanic grocery chain in California.

San Francisco, Ca, Us

CNET Content Solutions is the global leader of product information, rich content and eCommerce solutions. I was responsible for the product portfolio, design and implementation. Building and delivering eCommerce solutions for customers such as Microsoft, HP, Lenovo, Insight, Staples and Computacenter.

Irvine, Ca, Us

Irvine, Ca, Us