Jonathan Monroe Email & Phone Number

Saint Paul, Mn, Us

Maumee, Oh, Us

Maumee, Oh, Us

Minneapolis, Mn, Us

Manage a remote and diverse team of 20+ professional consultants across the US, South Africa, and India specializing in implementation, training, custom development, data migration, and 3rd-party tool integration services with fast and effective solutions and a high ROI. Grown the team by acquiring talent to meet the challenging, fast paced business objectives. Oversee projects for 1,000+ companies covering 275,000+ people including large global complex organizations.• Created client satisfaction culture, first understand a client’s needs and then respond with a tailored approach to each request. Clients view us as an extension of their team they can come to as a trusted advisor resulting in +96% client retention rate.• Lead the client services division doubling revenue in three years by reviewing and improving delivery, rate schedules, and expansion of services with visionary leadership, change management, and execution.• Strategize long term organization goals including future release deployments and transition services to new platforms; working with the development team to understand the migration process and integration changes/enhancements needed; Work with vendors on product feedback,enhancement requests, and beta testing of products from inception through general availability and implementation. Establish and manage budgets including revenue forecasting, bill rate schedule and payroll adjustments.

Minneapolis, Mn, Us

Responsible for the data services division within the consulting services organization of CCG. This team of 7+ highly skilled development and SQL resources was responsible for any services requiring data migration, integration, customization, and tailoring requests. Worked primarily as part of a larger team, yet many other projects required our team to act as a sole contributor for the success of a particular client request. • Grew the team from a group of 3 to a group of 7 employees and expanded our service offerings significantly to help meet the growing and ever-changing needs of our clients.

Minneapolis, Mn, Us

Individual contributor with a focus on Data Conversion and Migration of legacy ERP databases to our primary product, Deltek Vision. Conversions of legacy ERP's included: FMS/Wind2; Deltek Advantage; Sema4; Intacct; QuickBooks; MS Dynamics; BST; Clearview; Peachtree; Outlook CRM; Homegrown Systems (SQL, Access, or FoxPro database environments); and many more...

Randolph Afb, Tx, Us

Visual Imagery/Intrusion Detection (Electronic) Systems Apprentice• Supervised 140+ Airmen at Technical Training School as an Airman Leader• Completed on-the-job training in 3 months – 9 months ahead of schedule• Coordinated and Implemented Distance Learning Higher Education opportunities for the base• Held Secret Level Clearance – Eligible for TSI/SCI Clearance• Honorably Discharged

Mba, Business Administration

Bachelors Degree, Business Administration / Computer Information Systems

Associate In Applied Science, Electronic Systems Technology