Jonathan Muniz Email & Phone Number

Allen, Texas, United States

Allen, Texas, United States

Lewisville, Texas

- Coordinate with dispatchers, other train crews and yards for safe, efficient train movement- Responsible for the safe, timely and proper operation of the Transit Authority's trains in customer, yard and work train service- Provide excellent customer service to passengers regarding any information needed with a high level of customer satisfaction

Denton, Tx

· Oversee daily activities & supervised a team of customer service reps who provided technical/Customer support to patients regarding their prescriptions· Head of pharmacy technicians, across several pharmacies, and providing adequate training on new processes and programs within the pharmacy.· Trained customer service team to ensure optimum satisfaction of patients. · Can easily converse with patients, and their families, with the possession of excellent communication skills in both oral and written form.· Thorough with the working of pharmacy related software (i.e. CompRX, PK, LifeFile) and with computer applications and computer languages, especially with Microsoft packages. · Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by a pharmacist.· Conducted internal audits across multiple platforms to insure quality assurance of all prescriptions received.

Google @ Mountain View

-Provided excellent customer service to any customers with any Google Play Store and/or Google+ Local issues. -Assisted business owners with setting up their Google+ Local profile.-Troubleshoot any issues with payments, software, hardware, etc.

Secure property and deter crime.• Making it a safe environment for employees and guests.• Write daily reports for everything that occurs at property.

Patrol on foot various area and special events.· Prepare reports, report suspicious activity.· Protect the area in which I am assigned.

· Do full case summaries from domestic abuse to driving under the influence· Organize all criminal files, on the computer, for organization· Acquire clients court dates and their custody.· Read a lot of police reports and listen to many audio interviews

Supervised movement, participation, and finances at casino tables· Acted as “banker” of each table exchanging sums from 10k to 125k· Extreme attention to detail; excellent customer service with clients· Performed with accelerated math skills & retained knowledge of casino gameswhich was rewarded with two merit increases within two months of hire

Criminal Justice, Criminal Justice And Corrections

Activities and Societies: Kappa Alpha

Associate Of Arts And Sciences (A.A.S.), Criminal Justice And Corrections

AAS in Criminal Justice

Diploma