Senior Manager
CurrentAt the forefront of Core Business Operations within Deloitte Australia, Jonathan has taken the lead on multifaceted consultancy projects. His expertise has provided transformative insights and strategies to a diverse client base, ranging across sectors from finance to technology.- Led a comprehensive accelerated program for a leading insurance provider, focusing on the modernisation of insurance claims and policy frameworks- Spearheaded the rollout of an expansive loyalty program for a prominent e-commerce platform under a major Australian conglomerate- Led the core transition of a Project Portfolio Management tool from On-Premises to Cloud for a leading Australian bank- Served as the technology lead in the shift from a legacy CRM system to a state-of-the-art cloud platform for the Australian branch of a globally-renowned consulting firm