- Accurately scribe for visits with rheumatology ultrasound clinic and provide assistance during physician procedures such as ultrasound-guided injections, aspirations, and biopsies.- Proficiently navigate electronic health record systems (EPIC) to manage patient data and ensure compliance with privacy regulations.- Assist with processing refill requests, initiating prior authorizations, verifying medication details, and coordinating with our clinical team and pharmacies.- Coordinate patient appointments to optimize clinic efficiency and utilization.- Administer injections, ensuring patient comfort and safety while adhering to proper procedures.- Prioritize and relay patient inquiries via EHR promptly to ensure timely responses and care.- Facilitate lab orders, imaging requests, and referrals as directed by healthcare providers, ensuring timely processing and coordination with internal and external facilities as needed.- Provide compassionate assistance, answering questions, and fostering positive patient experiences.

- Provided timely and efficient customer service for package pickups and mail delivery- Consulted residents’ questions and concerns about missing packages and expected delivery times

- Assisted in rooming patients, taking vital signs, and electronic charting- Prepared and cleaned procedure rooms for gastroenterology procedures- Observed gastroenterology procedures including flexible sigmoidoscopies, endoscopies, and colonoscopies

- Interacted with developmentally challenged students to provide educational, behavioral, and emotional support- Assisted in maintaining an inclusive learning environment in the classroom

- Maximized company’s production efficiency by reorganizing over 700 items of floor stock inventory- Assessed and reported shortages on the production floor for various client work orders- Conducted end of line testing on the CUE Health monitoring system used to deliver rapid COVID-19 tests

- Provided efficient checkout process at the register as a cashier, reducing customers' wait times- Enhanced customer shopping experience by delivering excellent service in the dressing rooms and on the floorPosition held intermittently: July, 2019 - September 2019; July, 2020 - August, 2020; June, 2021 - August, 2021

- Fostered a supportive and encouraging summer basketball camp for elementary aged children- Served as a referee and scoreboard operator for fall youth basketball leaguesPosition held intermittently: June, 2016 - August, 2016 and June, 2017 - September, 2017