Jonathan Narvaez Email & Phone Number

At Micro Control Systems, I started in the assembly line and later relocated to a technician position. As a technician, my duties were to troubleshoot the Microcontrollers and programing them to their 100 percent capabilities. Six years later, I advanced to the support department. In this new position, I was engaging the support of other technicians with MCS-Controllers. I also had the following description to do. Building Electrical Diagrams, Designing Custom Graphics for any HVAC/R unit… Show more At Micro Control Systems, I started in the assembly line and later relocated to a technician position. As a technician, my duties were to troubleshoot the Microcontrollers and programing them to their 100 percent capabilities. Six years later, I advanced to the support department. In this new position, I was engaging the support of other technicians with MCS-Controllers. I also had the following description to do. Building Electrical Diagrams, Designing Custom Graphics for any HVAC/R unit, Integrating with Building Management System (BMS) application, Maintenance of Screw Hambell Compressors. Also, built MCS configuration, Tested Custom Configuration, Configured MCS-Touchscreen with Graphics and, Network Communication between Controllers, and front end software, Maintained all Electrical Diagrams, Custom Nema4 Boxes drawings, Forklift Operator, and Charge of new Installations in the field. I also was part of the Software Department Developer Group, where I helped to develop new software to automate drawings generator and testing fixtures to excel the production in the tech support area. Show less

Montvale, New Jersey, United States

I was responsible for interacting with customers who wanted to withdraw or deposit money into their bank accounts. I ensured ethical business practices, greeting customers, helping them with their needs, and speaking with customers about new products and other offerings. I was the first person a customer encountered once they stepped into the bank. Generally, I handle day-to-day transactions in addition to the following duties and responsibilities.Receive checks, money, debit, and credit… Show more I was responsible for interacting with customers who wanted to withdraw or deposit money into their bank accounts. I ensured ethical business practices, greeting customers, helping them with their needs, and speaking with customers about new products and other offerings. I was the first person a customer encountered once they stepped into the bank. Generally, I handle day-to-day transactions in addition to the following duties and responsibilities.Receive checks, money, debit, and credit payments from clients.Solve any issues that pertain to the transactions.Answer all accounts- and banking-related inquiries.Follow company procedures to count and manage all the funds they receive from customers.Build and maintain customer relations by providing high-quality services.Use the equipped electronics to document all transactions they conduct during their shift.Reconcile all transactions at the end of their shift. Show less

New Jersey, United States

I was a sales representative's manager. I was the principal point of contact between a business and its customers. I ensured current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways, I was the company's face and sales representative. I was doing everything from answering phones to monitoring the competition while maintaining good customer relations and pursuing new sales… Show more I was a sales representative's manager. I was the principal point of contact between a business and its customers. I ensured current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways, I was the company's face and sales representative. I was doing everything from answering phones to monitoring the competition while maintaining good customer relations and pursuing new sales opportunities.Responsibilities:Serves customers by selling products and meeting customer needs.Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.Adjusts content of sales presentations by studying the type of sales outlet or trade factor.Focuses sales efforts by studying existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.Recommends changes in products, service, and policy by evaluating results and competitive developments.Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Show less

Associate'S Degree, Computer Science, A

Associate'S Degree, Electrical And Electronics Engineering, B