Jonathan W. Email & Phone Number

St. Louis, Mo, Us

O'Fallon, Il, Us

As the Director of Communications at Dogs That Help, a leading non-profit organization, I have driven technological advancements that align with the organization's mission and goals.Led strategic initiatives to develop and enhance a robust data infrastructure, ensuring compliance with maintaining high privacy and security standards.

Spearheaded efforts to provide Disabled Veterans and First Responders with AKC Good Canine Citizenship (CGC) Certified Service Dogs, improving the quality of life for these individuals.

• Develope digital marketing strategies for web development and business growth at Digital Bloomz.• Implemente technology configurations to enhance digital planning and processing.• Led the implementation of innovative strategies to drive company growth and success.

Chantilly, Virginia, Us

InSequence, Inc.System Engineer, 2020–2022Provisioned program management and technical consultative services honing subject matter expertise in the utilization, installation, and configuration of Flexera One products such as; FNMEA (FlexNet Manager for Engineering Applications) server architecture. Proactively derived potential breaches and vulnerabilities in technical infrastructure to mitigate risks. Composed and delivered Software License Reports for Software Asset Management for IC entities and executive stakeholders. Interfaced with vendors and clients to determine requirements and engineer customized solutions.Key Achievement:• Successfully verified, validated, and implemented software licenses to ensure conformance to service level agreements.• Directed and completed a diverse portfolio of projects/programs varying in scope, budget, timeframe, and capacity.

Arlington County, Va, Us

Intelligence Electronic Warfare Technician 2015 - 2020Provided maintenance and support to 24th MI BN, 66th MIB(T), 7th ATC, INSCOM, SOCEUR, USAEUR, and EUCOM. Key Achievement:• Led Intelligence Electronic Warfare team, processed 1100+ service tickets in support of 1.3K US Army Intelligence and European Partners, providing 99.9% network uptime while maintaining 100% accountability of enterprise trouble tickets • Performed 200 hours of maintenance on data server that restored a data archive that housed 500K critical intelligence entities; directed 475 additional maintenance actions, ensuring network cohesion which led to 96% collection rate and distribution• Led and trained 16 employees in reporting program policies and procedures which resulted in the completion of 97% mishap free man-hours in System Center Service Manager (SCSM)• Led the replacement of 237 legacy DCGS-A Fixed Multi-Functional Workstations with new life cycle replacement hardware: broadened capabilities for the 66th MIB (T) Analysis and Control Element • Installed and incorporated new releases of upgrades and other software applications• Provided desktop system management involving account monitoring, security, operation system installation and other system administrator functions• Operated and applied automated hardware management, diagnostics, remote management diagnostics, as well as interpreted findings to maintain/repair and upgrade hardware• Demonstrated exceptional technical expertise while spearheading the Intelligence Electronic Warfare section with configuration, maintenance, and system administration of 237 Distributed Common Ground Station-Army (DCGS-A) Workstations and 21 DCGS-A Intelligence Fusion Servers (IFS) valued in excess of $20M