Jonathan Neufeld Email & Phone Number

Our behavioral health system isn't broken, but it's like an older model car that hasn't been well maintained. There are weak spots and inefficiencies everywhere. And even if we pour a mountain of money into fixing it, it will still be an older model that's missing the best developments of the last decade.I'm passionate about expanding the ways modern technology can make clinicians of all types more effective. I do a lot of training and consulting, and am constantly on the lookout for better ways (not just newer ways) to do things. I have been observing, researching, and training on telehealth for over 20 years, and I've seen a lot of great ideas come and go. I tend to have strong opinions about what will or won't work, but let's figure it out empirically.My most important "super power" is helping people understand each other and parse a shared problem space. I have a broad range of skills beyond behavioral health and speak multiple "dialects" (primarily healthcare and technology) that help me translate among team members with diverse backgrounds and goals. I don't tell people how or what to think, but I can help people understand how others think, and help them use their unique perspectives together to learn, build, or achieve something none could achieve alone.I love the challenges we are addressing at gpTRAC and across the National Consortium of Telehealth Resource Centers, but I'm also looking for a way to be more directly involved in refactoring and reengineering behavioral health services so we can build a newer model that will take us safely, effectively, and efficiently into the next decade and beyond.