Jonathan Nickpor Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Provide comprehensive financial product information to retail brokers across North America to support their sales efforts.• Review client mandates to ensure alignment with the company’s distribution strategies and deliver tailored solutions.• Collaborate with internal teams to execute retail-focused origination strategies that meet client expectations.• Build and maintain strong client relationships, acting as the primary point of contact for inquiries and support.• Monitor and analyze client feedback to refine service offerings and ensure client satisfaction.• Assist in the development and presentation of financial solutions that align with market trends and client objectives.• Stay up-to-date with industry regulations and product developments to provide informed recommendations to clients.• Work towards achieving company and individual performance targets, contributing to overall business growth.

Ottawa, Ontario, Canada

• Client Relationship Management: Develop and maintain strong relationships with key clients. Act as a trusted advisor to major accounts within government and corporate sectors.• Business Development: Lead strategic sales initiatives to drive business growth, securing lucrative contracts across Cyber & Physical Security, Risk Management, and ICT Infrastructure services.• Complex bids and RFP Management: Oversee the preparation and submission of complex bids and RFPs, coordinating multidisciplinary teams to meet exacting client specifications and government regulations.• Recruitment and Resource Management: Manage the recruitment cycle and resource allocation to ensure optimal personnel deployment and swift resource turnover as needed.• Project Oversight: Ensure project delivery aligns with contract specifications and client expectations, focusing on significant initiatives like cloud engineering and cyber security operations.• Operational Excellence: Enhance operational processes for improved efficiency and service delivery, incorporating SWOT analysis to stay ahead of market trends.• Market Analysis: Analyze industry trends to strategically position TRM in the market and improve service offerings.• Contract Negotiation: Conduct negotiations to secure favorable terms for both clients and consultants while ensuring compliance with corporate standards.• Regulatory Compliance and Client Standards: Maintain strict adherence to government regulations and client standards, ensuring project compliance and safeguarding TRM’s reputation as a dependable government contractor.• Senior Management Reporting: As part of the senior management team, synthesize complex data into executive summaries that inform strategic decision-making. Communicate key project outcomes and market insights to stakeholders within the organization.• Workplan Coordination: Develop comprehensive workplans and timelines, ensuring all team members have clear goals and tasks defined.

Ottawa, Ontario, Canada

• Revenue Growth Initiatives: Spearheaded the development and implementation of innovative sales strategies throughout the entire sales cycle process, from prospecting leads to the close of sales. • Client Negotiations: Utilized advanced negotiation skills to persuade multiple clients within various IT fields to terminate their existing contracts with competitors and embrace our contract terms and services.• Sales Performance Enhancement: Exceeded set sales goals through the aggressive deployment of targeted sales programs and the overhaul of outdated processes. • Strategic Business-to-Business Relations: Actively engaged with key stakeholders at universities and large corporations to develop and solidify beneficial relationships, leading to lucrative contracts and valuable networking prospects.• Sales Obstacle Mitigation: Conducted in-depth meetings with the company director to identify and develop techniques aimed at overcoming specific sales barriers, enhancing the overall effectiveness of our sales strategies.• Data-Driven Strategy Formulation: Crafted and executed targeted sales strategies based on comprehensive SWOT analyses.• Interim Account Management: Stepped in as an interim account manager during colleagues' vacations, ensuring seamless continuity in client service and account oversight. • Professional Skills Development: Continuously improved professional skills in executive search, sourcing, and staffing services. These enhanced skills significantly contributed to my ability to effectively match top talents with appropriate IT roles.• Industry Knowledge Expansion: Kept abreast of emerging trends and technologies in the IT industry, which allowed me to better understand client needs and tailor recruitment processes accordingly. This proactive approach helped in positioning our services as cutting-edge solutions in a competitive market.• Team Management and Training: Led and motivated a team of junior recruiters.

Ottawa, Ontario, Canada

• Historical Document Management: Managed archival materials from 1968-1983 related to the Canadian Constitution, ensuring meticulous sorting, annotating, and digitizing for accessibility and preservation.• Judicial Collaboration: Liaised with the Supreme Court of Canada to collect and analyze documents for the Canadian Charter of Rights and Freedoms, supporting extensive constitutional research.• Research and Analysis: Conducted qualitative and quantitative research, synthesizing complex legal information into comprehensive reports for theccf.ca using WordPress, enhancing public understanding of constitutional matters.• Web Development and Coding: Improved the Canadian Constitution Foundation’s website functionality and accessibility, focusing on enhancing educational and research sections through advanced coding techniques.• Digital Archiving and Linking: Engaged in digital archiving of historical debates and documents. Enhanced resource interactivity by hyperlinking primary sources and newspaper articles to their digital citations.• Editorial Contributions: Edited narratives and academic versions of historical texts such as the Confederation Debates (1865-1866), providing deep analysis and creative synthesis of legislative processes.• Legislative History Research: Researched and documented legislative developments pre-Confederation and traced histories relevant to indemnification and electoral laws, adding depth to publications.• Publication Preparation: Collaborated with editorial and technical teams to prepare digital manuscripts, ensuring accurate pagination and hyperlink functionality, and adjusting layouts to meet standards.• Project Management: Oversaw updates and bug fixes for the Foundation’s website before major launches, ensuring team access to necessary resources.• Team Collaboration: Worked with historians, legal experts, and technologists to complete research projects, providing regular updates and resolving content accuracy issues.

Ottawa, Canada Area

• Web Development: Collaborated with the development team to enhance the READ Initiative's web page on Carleton’s domain using WordPress. This involved updating and optimizing existing codebases to align with modern web standards, improving functionality and user experience.• Software Development: Assisted in the development and deployment of the Key2Access web application. This included coding for virtual beacon placement using JavaScript and Python to improve campus navigation for visually impaired individuals. Engaged in both frontend and backend development to ensure a seamless user interface and robust data handling.• Code Optimization: Modernized old codebases to meet contemporary development standards, enhancing system functionality and reliability. This included refining HTML, CSS, and Node.js code for better performance and user interaction.• Project Coordination: Worked with project managers to define realistic yet challenging coding milestones for pre-release software projects. Planned and implemented development phases based on detailed mockups, converting them into fully functional web applications.• Accessibility Features Development: Played a key role in programming virtual GPS beacons and configuring Bluetooth beacon settings to assist visually impaired users. This work involved setting up directional and static message protocols as described in the Key2Access.• Innovative Navigation Solutions: Experimented with GPS and Bluetooth technologies to develop sophisticated navigation solutions that included dynamic, static, and directional messaging through the Key2Access application. This initiative significantly enhanced the wayfinding capabilities on campus.• User Interface Design: Developed intuitive and accessible user interfaces for the application using advanced HTML, CSS, JavaScript, and Node.js skills. Ensured that all digital creations were compliant with accessibility standards (WCAG) to cater to users with diverse needs.

• Customer Relationship Management: Engaged with existing clients and prospective customers to understand their business needs and provided tailored solutions to enhance their satisfaction and loyalty. Regularly followed up post-sale to evaluate client satisfaction and identify further service opportunities.• Recruitment Strategy Development: Developed and implemented comprehensive communication and marketing plans to enhance talent acquisition efforts. Utilized a variety of recruitment tools, resources, and innovative campaigns to attract high-caliber candidates from diverse backgrounds.• Candidate Sourcing and Screening: Proactively sourced and screened candidates for various roles, ensuring a good match between candidate profiles and job requirements. Leveraged referrals effectively when primary candidates were unavailable, broadening the recruitment network.• Diversity and Inclusion Initiatives: Spearheaded talent acquisition strategies focused on diversity, promoting an inclusive workplace culture and attracting a wide range of candidates. This involved redefining job placement strategies to align with contemporary diversity standards.• Client Needs Assessment and Solution Provisioning: Met with clients to discuss and identify business needs, crafting solutions that aligned well with their strategic objectives. This helped in building strong, trusting relationships and securing client loyalty.• Performance Analysis and Feedback Collection: Routinely reached out to new hires and clients to gather feedback on the recruitment process and the effectiveness of job placements. This insight was crucial for refining strategies and improving outcomes.• Team Collaboration and Leadership: Collaborated with sales and marketing teams to align talent acquisition strategies with broader business objectives. Led initiatives to train team members on best practices in recruiting and client management, fostering a collaborative and knowledgeable workplace environment.

Ottawa, Canada Area

• Strategic Partnerships: Negotiated a business-to-business (B2B) partnership with Home Depot to secure priority access to moving trucks, enhancing our service offerings in Ottawa, Kingston, Toronto, and Quebec for business-to-consumer (B2C) operations.• Team Leadership and Growth: Expanded the team from 3 to 12 members under my leadership, significantly increasing productivity and efficiency. This expansion helped scale the business quickly and increased our market coverage, ultimately boosting overall sales.• Sales Training and Performance Improvement: Revamped sales training processes and updated employee sales pitches to improve key performance indicators (KPIs) such as Customer Average Value (CAV) and unit sales. Introduced bundle/value proposition selling and spearheaded a successful referral program that collectively enhanced sales figures.• Management Coaching: Provided personal coaching and professional development to senior managers, greatly improving employee satisfaction and performance levels across the company.• Recruitment and Training Systems: Implemented robust hiring and training protocols to foster team unity and streamline operations. These systems were designed to optimize workflow and enhance employee retention by creating a supportive work environment.• Marketing and Promotions: Developed innovative promotional strategies that increased customer engagement and market penetration. These efforts included targeted advertising campaigns, social media promotions, and community outreach programs, which together drove substantial business growth.• Operational Logistics: Coordinated logistics for house and furniture moving services, ensuring efficient resource management and customer satisfaction. Managed schedules, and route planning to optimize service delivery.• Financial Oversight: Oversaw financial operations, including budgeting, pricing strategies, and financial reporting, to maintain profitability and sustainable growth.

Ottawa, Ontario, Canada

• Database Management: maintained the membership database ensuring all member information was up-to-date and accurately recorded.• Sales and Marketing Initiatives: Significantly increased customer acquisitions by effectively managing the facility’s social media presence, conducting grassroots marketing campaigns, and coordinating new member orientations. Developed and executed promotional strategies that heightened facility visibility and appeal.• Conflict Resolution: Proactively identified and resolved member issues, providing timely and efficient solutions to ensure member satisfaction and loyalty. Acted as a mediator to solve conflicts and maintain a harmonious environment. • Customer Support: Delivered exceptional customer service by responding promptly to inquiries and crafting customized recommendations based on individual needs and preferences.• Sales Proficiency: Continuously enhanced sales skills and deepened product knowledge to effectively meet sales targets and support member requirements. Employed a consultative sales approach to understand and meet customer needs.• Follow-Up: Engaged with customers post-sale to encourage additional purchases and foster long-term engagement. Utilized follow-up contacts as an opportunity to gather feedback and promote loyalty.• Internal Coordination: Served as a key liaison between customers and various internal departments, ensuring coherent communication and facilitating the resolution of any service issues.• Reporting and Analytics: Regularly analyzed sales data and membership trends to adjust strategies and report on performance metrics to senior management.• Team Collaboration: Collaborated with the sales and marketing teams to share insights, align goals, and coordinate efforts, which enhanced overall team effectiveness and sales results.

Certification, Full Stack Developer

Bachelor Of Arts - Ba, Criminology And Criminal Justice With A Minor In Psychology