• Work with a variety of technical teams, product owners, line of business/operations users to support and drive delivery of change for Claims technology applications and infrastructure.• Coordinate across cross-functional teams to ensure technology delivery is on time and within budget.• Facilitate dependency management/risk management/impediment removal for the defined deliverables.• Ensure all audit documentation is in line with Enterprise change standards guidelines and timelines.• Support project reporting and other communications across the teams as required.• Run daily testing and defect calls as well as triages with all pertinent teams. • Lead weekly routines with teams involved in the project such as a project work group call and a risks/issues/dependencies call • Actively work on and complete all release related items such as the completion of the Permit to Operate (PTO) in CECE for Significant releases.• Ensure systems of record are up to date including Nexus, PPRT, and all testing dashboards. • Actively communicate with stakeholders and LOB about the project with status reports and present weekly project status to stakeholders and technology teams.

• Responsible for planning, coordinating, and delivering complex project initiatives• Coordinate SS production releases and being the POC and liaison to release management and DPRT and responsible for managing SS change management and AIT compliance• Facilitate the cross-functional engagements and tracking delivery milestones • Communicate the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables• Ensure execution and delivery meets the initiative sponsor’s expectations in terms of the functionality, quality, timeline and cost by facilitating sync points across multiple applications and organizations to enable delivery• Onboard all technical partners and their work requests into team processes and practices and serve as stand-in change manager, including working with the Release Management team• Coordinate and facilitate routines to support delivery of the project including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates• Plan and coordinate delivery and dependencies across multiple teams• Promote and facilitate communication and collaboration across various departmental organizations to support the deliverable completion and timeline• Resolve project-related blockers for agile teams by working with Business Analysts as necessary• Prepare deck (templates) with critical project details to present in portfolio execution review• Sign-off documentation requirements and go/no-go decisioning criteria, including obtaining the official sign-off and go/no-go decisions to communicate to the teams• Own financials and understand how change controls impact total project costs• Create a project Nexus and maintain accurate estimates• Partner with Program Manager to escalate/manage change control impacts• Onboard an AIT in PPRT from start to finish • Create a PTO (Permit to Operate) in CECE from start to finish

IT Project Manager (PMO Group)• Support and manage technology and infrastructure projects in the PMO group • Manage all aspects of a project including discovery, gathering requirements, integration, testing and deployment• Constant tracking of project progress, risks, testing, and UAT • Work with business stakeholders and collaborate with various members of the SDLC team such as QAs, BAs, and developers regarding timelines, open items, deliverables and scope• Maintain relationships with vendors as well as all parties involved in the various lines of business and departments • Plan and schedule all releases for projects including coordination of testing, roll out of MVP and all other milestones• Create weekly status reports and update monthly program for PMO group to show project status • Aggressively manage the work flow of projects by holding people accountable and tracking progress in project plan• Lead weekly project sync ups and maintain seamless communication with all teams involved • Manage the consumer collaboration portal project which creates a consumer portal for title customers to safely, securely, and efficiently upload and sign • Oversee updating the legacy system in asset preservation to update old CRM and to integrate Salesforce and a new QI software • Lead server upgrade project that includes decommissioning servers, data migration, and security compliance

Project Manager (Digital Channel Technology, DCT)• Responsible for supporting and enabling the agile delivery Quality Assurance teams across Digital Channel Technology• Serve as the primary support specialist for the Quality Assurance Director for the DCT organization• Represent the QA Director in multiple forums by understanding the information being shared, documenting meticulous notes, andreporting back through concise debriefs• Manage QA deliverables for agile teams from inception to completion including gathering requirements from multiple sources,coordinating testing activities to ensure deadlines are met and high quality is maintained• Perform analysis and documentation of business and technology processes• Create and lead teams to generate testing documentation and deliverables including test plans, test strategies and data strategiesaligned to large and small programs and projects• Create program and project status reports including test execution progress, defects statuses, trend analysis, burn-downs, andfinancials• Collect data tied to project deliverables and collating into comprehensive presentations for the executive leadership team

Project Manager (Marketing Department)• Assist VP of Marketing with all marketing initiatives, tasks, and projects and help oversee marketing department employees to ensure efficiency and productivity is carried out daily• Liaison between Natalie’s and the PR firm through constant communication on how to align the brand and tell the Natalie’s story• Maintain Natalie’s site standards with regard to new development; including SEO and tracking website stats• Manage all the planning and implementation of tradeshows, food shows, and events• Create major presentations for the PR firm, executive board, and Natalie’s team to update and demonstrate department performance• Manage direct marketing campaigns from planning to delivery and measurement of effectiveness, including email campaigns,online and print advertising• Manage prospect and customer database management and input for direct marketing campaigns• Maintain and manage all Natalie’s social media platforms from content creation of all social media to all marketing POS materialsfor Natalie’s• Manage relationships with all social media influencers, videographers, and recipe developers and present ideas and inspiration andcommunicate specific needs directly for all marketing campaigns and initiatives• Oversee all brand collaborations and partnerships for Natalie’s from giveaways, to cross promotions, to long term brandpartnerships• Increase Natalie’s brand awareness and growth through marketing initiatives on social media, field activations, events, and foodshows• Research food and beverage trends as well as marketing trends and create monthly reports to send to the Natalie’s team• Constantly monitor marketing budget for all Natalie’s marketing including advertisement, social media collaborations/partnerships,and event activations

Quantum Sponsor is the automated influencer advertising platform for instagram. Quantum Sponsor is the easiest way to put your brand or product in front of millions of viewers through a vast network of instagram influencers big and small. Learn more at www.quantumsponsor.comChief Revenue Officer • Create sales pitches to engage business owners in order to acquire sponsors and grow the company• Implement creative and effective advertising and marketing for the company in order to increase brand presence• Build relationships with all sponsors from initial contact, to meetings, and with ongoing communication• Manage all revenue generation processes in the company through networking and client acquisition

Sunligtht Financial is a residential solar finance company• Perform credit analysis based on pre-defined credit strategies and guidelines for risk• Actively manage special projects to help improve and scale the Sunlight Financial operating infrastructure• Provide client support for solar panel installers on how to use our proprietary loan origination software• Maintain relationships with solar installers by creating daily reports to reveal the status of customers in our pipeline • Conduct due diligence research about potential solar installers and the contributions a partnership could have for the company • Assist in completing various parts of the solar loan process with Spanish speaking customers to ensure clarity in the customer’s understanding of their solar loan

• Educate and inform prospective students and families about Davidson College • Address tour groups while walking backwards for an hour and fifteen minutes• Represent Davidson to prospective students and parents, communicating accurate and timely information about the campus and its history during 75 minute tours

• Amplify skills needed to work unselfishly and energetically amongst a group of diverse peers• Improving time management skills by balancing a full course load with 20 hours per week training schedule

• Interact and engage all patrons upon entry into Baker Sports Complex and direct people around designated areas in the Complex • Answer all questions from incoming calls and provide individuals on the line with assistance

• College Communications includes digital communications, social media, and media relations • Navigated websites and extracted data to input into Microsoft Excel • Systematized and revised data in Microsoft Excel• Created and designed a monthly alumni letter

President (March 2015-Present) • Contact and follow up with speakers and organize and orchestrate the logistics of events (World Autism Awareness Day)Secretary (August 2013-February 2015)• Formulate emails to send to members and document the conversations during meetings

• Assist in raising money and increase visibility/outreach of US Congressman Robert Pittenger in the 9th District of NC• Assist Director with content posting and planning of posts as well as implementation of mail outreach • Research and provide Director with background information on the people the Congressman meets with • Find potential donors as well as maintain a current database with donor history and information

• Provide excellent customer service to constituents and obtain information necessary to assist or direct their calls • Handle case work of Spanish speaking constituents by building trust and practicing active listening• Write memos and letters, conduct research using data from polls, and attend all events and parades by engaging constituents

Business Acquisition and Merger Associates (BAMA) provides both buy-side and sell-side services for lower-middle market companies doing $5 million-$100 million in revenue. With over 25 years of merger and acquisition experience, the BAMA team provides expert guidance throughout your entire sale, management buyout or acquisition.• Worked with senior buy-side advisors to establish search parameters and developed marketing strategies for projects • Researched and qualified target companies by engaging business owners resulting in 4 new clients for the firm • Engaged business owners with emails and phone calls and obtained information to understand clients’ motivations, expectations, and objectives• Implemented effective methods for research and outreach through innovative strategies in client-facing presentations and client portfolios•Monitor and update CRM database and develop/import new leads

Meet, interact, and speak with alumni and parents at athletic events Contact and create letters for athletic donors

• Provide the Director of Athletics with student opinions and concerns• Elected student liaison for the Board of Trustees on the Athletic Policy Committee• Lead and preside over the student Athletic Policy Committee • Organized a tailgate for the entire student body before a home football game• Arranged buses to Charlotte for a Men’s basketball game

• Advocate student views to faculty, administration, and Board of Trustees as Athletic Policy committee chair• Delivered persuasive presentation to the entire SGA Senate as well as the Union Board achieving $1,000 towards a tailgate I organized

• Winterfest is an annual event open to the entire student body in January to create unity and bonds• Formulate a vision for the event space and purchase decorations• Facilitate set up of all decorations and oversee the committee (50 members)