• Since joining the team in 2018, Fusion 360 subscriptions have grown by 40% while the community I manage has shown a 53% increase in engagement.• I’ve streamlined the customer / company feedback loop by designing and managing an automated app that filters customer posts according to specific topics, collaborating with our data analysts. The app allows Product Managers, Engineers, Experience Designers, and Researchers to focus and avoid wasted time searching for relevant content.• I’ve run an internal awards program that recognizes staff for community participation. Since the program’s inception, aggregate community engagement by staff has increased by 12%.• I’ve run frequent workshops, tutorials, and customer sessions to introduce customers, potential customers, and staff to our product, leading to sales, development feedback, and customer success stories. These workshops are a crucial part of building empathy with the customer, educating staff on our product, and team-building. • I’ve run our Fusion 360 Expert Elite program, producing meaningful feedback to push product development, and helping them evangelize.• I’ve written customer stories highlighting diverse customers, from innovative startups to mom-and-pop machine shops. Some of these short profiles have become full-fledged customer stories with multimedia productions.• I’ve created The Factory, a hands-on activity that presents our product in a fun, expansive, unforgettable experience enjoyed by thousands of attendees at trade shows and customer events worldwide. In this project I coordinated industry partners, event planners, manufacturers, and collaborated with a customer to develop a real product attendees learn about, assemble on sight, and take home to show off to friends a coworkers. Nearly every aspect of the project has been used for sales and marketing content.•I've redesigned out customer feedback system, allowing staff to focus on actionable feedback to drive development.

The Instructables Design Studio is a loosely organized team of designers and makers (7-9 in number) who ideate, design, fabricate, and document projects of their own devising. These projects become instructables: detailed sets of photographs, diagrams, and written instructions within the instructables.com online community. Our purpose is to inspire users to be designers and makers themselves, and to set the bar for quality and creativity on our site. I am one of four members who also creates sponsored projects. Some of our clients include Ford, Intel, Black & Decker, Dremel, and Dell. These companies sponsor us in producing brand-aligned content for native advertising.I also provide design and fabrication support as needed on sponsored content team wide, and am responsible for all sponsored project scheduling.I also frequently conduct software workshops centered on familiarizing designers and artists within the company with contemporary Autodesk tools.

I entered Autodesk's artist residency with the intention of fabricating a rigid folding cabin called the Escape Pod. After designing the project and beginning fabrication (about three weeks in), I was offered a position in the Instructables Design Studio. I took the position immediately and shelved the escape pod project.

I was hired to re-write the Design Process and 2D Media course for the Master of Architecture program. I now teach the course both on-site and online.Thanks to all my colleagues at this excellent institution for five years of fulfilling work!

SOMA Hub, San Francisco, 2011-2014• As senior designer, I worked with a team encompassing every aspect of this $20M industrial building renovation project. • Unique challenges included high level security concerns, a building zone with strict aesthetic regulations, and environmental quality requirements on the level of a hospital.POOL:House, Vancouver Island, BC, 2013-2014• As senior designer, I worked with a small team on all aspects of this new construction project from the concept to design development phases.• Work included conceptual sketching, 2D and 3D drawing and modeling, rendering, and the invention of unique mechanical systems that integrated furniture and security / weatherproofing systems. YURT:Retreat, Driggs, Idaho, 2014• As project lead, I worked with a landscape architect to design this unique, technically temporary construction project.• Work included structural design with newly developed pin foundations (which can be removed leaving the site in its original state), high-end custom furniture and interior architecture within the prefabricated yurts, and overall concept design with the intent of integrating the building with the site.Sunset Parklet, San Francisco, 2013-2014• As project lead, I ran this project from the RFP to construction phase. We took the client’s idea for a maritime theme and developed it into an attractive, practical, and accessible outdoor space.

Trans Studio Science Center, Jakarta, Indonesia 2011• Designed dozens of interactive exhibits for the science-centered children’s museum.• Designed the experience within the constraints of the existing building.• Created 3D models, 2D drawings, and conceptual renderings for the client.

Maidman Residence, 2009-2010Diaz Residence, 2009-2011• Construction documentation, 3D modeling, rendering, and construction administration on a project using SIPs, a modular made-to-order building system.

Designed a unique website for the firm consistent with the brand’s light-hearted, creative, cheeky attitude.

Westfield Mall (promotional film), Bradford UK• Project coordinator working with architects (clients) and 3D modeling / animation staff to create an accurate 3D model of the proposed building, including concept stores within the mall.
• 3D architectural modeling translated from 2D plans provided by architects.

Liberty Wildlife Refuge, Arizona• Lead concept designer in the early stages of the project. Worked directly with firm principle to create conceptual images and diagrams to drive overall design.• 3D modeler for Schematic Design.• Draftsman for Schematic Design.Madame Toussaud’s Wax Museum, Hollywood, CA• 3D Modeler for final rendered images.

“Labou”, 2008 Animatronics Supervisor-• Designed, fabricated, and maintained all of the animatronic puppets for the production. This included a wide array of electronic and mechanical designs fit for purpose in different filming scenarios.• Directed a team of 3 puppeteers for puppet performance on camera.Visual Effects Artist-• Designed, 3D modeled, and animated user interfaces for props included in the final cut of the film.

Live visuals