Jonathan Olive Email & Phone Number

New York, Ny, Us

Sales and support of Watson Health Offerings, software, services and solutions. Includes understanding clients' needs and providing solutions which will contribute to their success. Responsible for customer satisfaction and the overall business relationship with IBM's clients and Business Partners. Includes face-to-face sales, call centers, teleweb, and selling through and/or with Business Partners, Alliance Partners and integrators

Eden Prairie , Mn, Us

Deliver solutions to the Healthcare industry including operational ideation and establishment, service offering development, software selection and implementation, automation tools, business delivery methodology and policies. Focusing on health plan operational and financial performance through consultative assessment of business processes, organizational alignment and information technology solutions in order to deliver real, measurable and sustainable value.➥ Directed multifaceted teams consisting of 80+ team members through ideation and implementation of a start-up health plan resulting in the launch of a product on the Exchange in 3 states with 40K members within 12 months.➥ Performed multiple client partnership roles for engagements ranging from $2M to $50M in annual revenue and expanded existing consulting engagements with an initial value of $100K to $5M+ consulting engagements.➥ Led practice growth driving consistent training and tools for leadership to manage the business and provide a consistent methodology for engaging clients.➥ Developed Service Offering materials and strategies for STARS and Process Maturity Assessments creating sales plans and marketing materials for launching offerings with expected revenue of $10M to $20M annually – branding way they deliver their business.➥ Specialized in recruitment and hiring accumulating a measurable turnover rate of less than 10%.➥ Managed 20+ senior consultants with a 100% manager feedback rating each year.➥ Formulated and developed assessments for Commercial, Medicare, and Medicaid client sales and the supporting technology successfully creating new assessment tools with 1000+ questions for all areas of a health plans and the supporting technology.

Us

Served as strategy consultant in the insurance and financial services industry, leveraging experience in sales, contracting, account management, and solutioning. Strategy consulting engagements include, insurance software integrations, new business process redesign, financial systems design, and implementation of key business performance metrics combined with financial modeling for life, health, and annuity companies.➥ Reduced operating expenses by 20%+ by eliminating 4 locations and consolidating daily operations into 1 business unit & cost center.➥ Led program team of 50 resources from technology and business segments.➥ Designed and implemented a PMO to properly implement 100+ strategic programs with $100M of accumulated costs for tracking projects and operational delivery costs across a large government and commercial based client.➥ Navigated 5 clients through vendor selection processes through in-depth design of up-to-date proprietary scoring and assessment tool utilized for both business and technology vendor selection.➥ Created and automated up-to-date executive reporting dashboard for regional health payers allowing the client to plan and manage the overall portfolio effectively increasing productivity and optimizing processes.

Armonk, New York, Ny, Us

Description: Developed in-depth understanding of the client's business, goals, strategies and industry trends in order to propose a solution with the greatest value to the client. Steered all facets of deal progression from due diligence through proposal and contact negotiation.➥ Successfully led direction of large complex, multi-disciplined teams through systems conversions, business assumptions, and lift and move activities.➥ Developed and implemented due diligence training initiatives for in-depth comprehension of the prospective clients’ business, goals, strategies and coupled with industry trends in order to develop a solution with the greatest value to the client.➥ Documented and coordinated client requirements into requests for information, requests for proposal response, and statements of work (SOWs) or presentations.➥ Ideated financial solution for a deal based on client requirements while ensuring company meets its profit goals and objectives over the life of the contract.➥ Negotiated all terms and conditions and executed final contracts for multiple BPS and ITO contracts.➥ Created trending analysis on incoming workloads to better forecast needs and shift employee workforces in the correct direction.➥ Directed multifaceted teams in support of primary insurance operations for all health plan operations.➥ Formulated a new global sourcing model to lower costs and implemented the model with an international vendor.➥ Trained offshore management teams on best practice metric tracking and reporting.➥ Brokered new software acquisitions to support PMO, Mail and Imaging, and Workforce Management.➥ Conceived, implemented and maintained staffing models for each business unit and created incentive programs linked to manager performance against budget.➥ Implemented issue log tracking for clients and held weekly meetings to discuss issue resolution and maintain positive relationships.

Toronto, Ontario, Ca

Managed multiple clients and back office operational areas in a core service center to meet client service level agreements. Operational experience covered all areas of insurance operations from new business, to call centers, to claims adjudication.