Jonathan Ordonez Email & Phone Number

Berkeley, California, United States

Enterprise Management trainee program provides resources to develop skills in sales, marketing, management, and operational management.- In a competitive sales environment as a new MT, I placed in the top half of the sales matrix for the region 3 months in a row.- Marketing to local body shops is essential for growing as a rental business and I built important relationships and converted 2 body shops to use our business over our competitors by presenting the value we bring to their customers.

California, United States

- Communicated with customers to solve all issues in a timely manner, leading to a customer service satisfaction score of 9.6/10. - Participated in weekly 1 on 1 developmental meetings with management to get insights and recommendations for sales tactics, resulting in matching the sales figures of the top selling peers within a 2 month span. - Managed competing priorities on a daily basis; created team resources such as email templates to utilize for prospecting leads, resulting in an increase in productivity and reached the monthly sales bonus of 250k. - Identified qualified leads that match the customer profile for Jay Small Moves, increasing conversion rates by 20% month over month.

California, United States

- Served over 100+ customers daily, providing emotional intelligent service, thus establishing a positive brand and creating loyal customers.- Trained new crew members to be empathic, commutative and resulted in a 8/10 customer satisfaction score.. - Utilizing sales skills in persuading customers to purchase rewards memberships and up-selling drinks for the current films, resulting in increased tips and returning consumers.

Bachelor'S Degree, Business Administration And Management, General

Digital Marketing

Developing digital marketing skills 12 hours a week in understanding digital marketing programs such as Google Ads to assist clientele.