Jonathan Ortega Email and Phone Number
Jonathan Ortega work email
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Jonathan Ortega personal email
A graduate student pursing a Master’s in Information Management at the University of Maryland, College Park. Along with this, I am a well-rounded individual that has experience within Information Technology, specifically within desktop support. Able to learn quick and provide outstanding services to ensure the technology and software of end-users are properly functional. Ability to work individually or within a group to fulfill set goals and challenges assigned. Eager to advance professional skills and knowledge to further grow within IT Operations/ Project Management.
West 4Th Strategy, Llc
View- Website:
- west4thstrategy.com
- Employees:
- 53
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Senior It SpecialistWest 4Th Strategy, LlcRockville, Md, Us
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Application Software SpecialistNaval Dosimetry Center Jul 2024 - Present
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Senior Systems AdministratorWest 4Th Strategy, Llc Oct 2023 - Jul 2024Mclean, Virginia, Us• Oversea the NDCs Active Directory infrastructure along with managing file permissions and access control.• Perform regular upkeep and maintenance on dedicated servers that are mission-critical to the NDC. • Develop policies, procedures, guidelines, and standards for the planning, development, integration,implementation, and evaluation of automated systems and subsystems to meet the overall information needs of the NDC system.• Configure security restrictions on applications and user accounts to maintain proper retention/distribution of data and PII.• Lead weekly collaboration meetings with the IM Department to ensure the completion of projects and tasks.
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Senior It SpecialistWest 4Th Strategy, Llc May 2023 - Oct 2023Mclean, Virginia, UsContinued support for the Naval Dosimetry Center (NDC) at Walter Reed National Military Medical Center (WRNMMC).
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Senior It SpecialistThe Henry M. Jackson Foundation For The Advancement Of Military Medicine Jun 2022 - May 2023Bethesda, Md, Us• Served as the primary point of contact of IT-related issues between the Naval Dosimetry Center (NDC) and Walter Reed Local Support/ Defense Health Agency Global Services Center.• Supported the Navy Automated Radiation Exposure Registry (NARER) with commonly used NARER applications to ensure uninterrupted services to 150+ commands.• Managed equipment distributions and program installations for the migration of the NDC PIT system to the overarching MEDCOI system.• Troubleshooted application and software issues related to thermoluminescent dosimeter readers/shippers. -
Desktop Support AnalystJbg Smith Aug 2021 - Apr 2022Bethesda, Maryland, Us• Supported the company-wide migration from Cisco Phone Systems to Microsoft Teams.• Facilitated the company wide migration from Duo Security to Okta Verify and supported end-users.• Utilized various applications such as Software Center, Configuration Manager, Active Directory, WindowsPowerShell, Bomgar, Okta Administrator, Cisco Unified Communications Manager, and many others.• Provided exceptional support to end-users by documenting, troubleshooting, then resolving issues within a reasonable timeframe.• Improved and enhanced knowledge within ServiceNow by actively opening, addressing, and closing tickets. • Exposure to Cisco Meraki troubleshooting commercial and residential property networking issues. -
Jbg Smith - Technical Support SpecialistCloudforce Nov 2020 - Aug 2021National Harbor, Maryland, Us• Contracted for JBG Smith within their IT Department to enhance Service Desk quality.• Configured multiple company devices through imaging and life cycling for new and existing users. • Formulated documentation to assist existing and future team members within the Service Desk.• Lead the onboarding orientation for all JBG Smith employees. -
National DirectorFind, Inc. Dec 2019 - May 2020New York, Ny, Us• Responsible for promoting the interests of FIND, Inc and Filipino/ Filipino-American culture to the entirety of District VI. • Liaison for communicating concerns, proposals, and interests of District VI to the National level. • Planned and strategized with fellow National Directors within the East Coast to host events for over 1000+ Filipinos and Filipino-Americans. • Improved the attendance and participation rate of all District-wide and National events in one year to grow our organization. -
District Vi Co-ChairFind, Inc. May 2019 - May 2020New York, Ny, Us• Oversees a culmination of seven Universities and Colleges around the DC, Maryland, & Northern Virginia area to ensure a sense of community and togetherness for Filipinos and Filipino- Americans. • Enhanced the partnerships between other Filipino organizations such as the National Federation of Filipino American Association, Kabataan Alliance, and other Districts around the Eastern Shore. • Initiated the restructuring of executive positions within the organization to mediate responsibilities and duties.• Attended and led leadership summits, dialogues, conferences, and workshops across the Eastern Shore.• Mentored 18 executive board members to further their leadership, social, and decision-making skills.
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Information Technology SpecialistUniversity Of Maryland Aug 2018 - May 2020College Park, Md, Us• Responsible for the completion of university-wide projects by leading small teams composed of level one to level two technicians.• Accomplished promotions through a hard-work ethic within the span of one year starting from a level one technician, a level two technician, and lastly a team leader. • Assisted higher audio/visual technicians to properly reroute various processors throughout multiple general purpose classrooms within the university. • Required basic knowledge on both MacBook and Windows products to troubleshoot external and internal issues. • Provided outstanding customer service to ensure issues, concerns, and appointments were completed in a timely manner. • Utilized ServiceNow to evaluate, communicate, and assist professors throughout the university.
Jonathan Ortega Skills
Jonathan Ortega Education Details
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College Of Information (Info), University Of MarylandInformation Management -
University Of MarylandKinesiology
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University Of MarylandAsian-American Studies
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Richard Montgomery High SchoolHigh School Diploma
Frequently Asked Questions about Jonathan Ortega
What company does Jonathan Ortega work for?
Jonathan Ortega works for West 4th Strategy, Llc
What is Jonathan Ortega's role at the current company?
Jonathan Ortega's current role is Senior IT Specialist.
What is Jonathan Ortega's email address?
Jonathan Ortega's email address is jo****@****hjf.org
What schools did Jonathan Ortega attend?
Jonathan Ortega attended College Of Information (Info), University Of Maryland, University Of Maryland, University Of Maryland, Richard Montgomery High School.
What skills is Jonathan Ortega known for?
Jonathan Ortega has skills like Information Technology, Public Health, Marketing, Advertising, Networking.
Who are Jonathan Ortega's colleagues?
Jonathan Ortega's colleagues are Taylor Hoffman, Amelia Langdon, Chris Embert, Christian Brown, Youssef Hani, Casey Renaud, Kristi Click.
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