Receiving orders on the phone or over the internet and providing quick and accurate quotes while maintaining profitability and closing salesInputting orders and quotes into the computer systemEstimating delivery dates based on production time, delivery schedules, and inventoryInvestigating and resolving customer problems and ensuring a better customer experience

· Estimating delivery dates based on production time, delivery schedules, and inventory· Investigating and resolving customer problems and ensuring a better customer experience· Various shipping and receiving duties such as using ups software, packaging, weighing items, and verifying shipments· Speeding up production by working in the warehouse and assembling hoses to fulfill customer orders· Manufacturing hose assemblies according to specifications· Preparing and providing necessary Material Test Reports

• Selling of quality threaded products including gaskets, fasteners, and precision machined components while maintaining customer accounts• Reading blueprints and determining lead times and pricing• Maintaining a log of past customer quotes to follow up with uncompleted sales to price more competitively• Extensive data entry using Excel for product pricing, inputting pallet counts, and part numbers for inventory control• Other various Warehouse duties

• Selling of Industrial and agricultural hoses, gaskets, valves and fitting products and maintaining customer accounts• Receiving orders on the phone or over the internet and providing quick and accurate quotes while maintaining profitability and closing sales• Inputting orders and quotes into the computer system• Estimating delivery dates based on production time, delivery schedules, and inventory• Investigating and resolving customer problems and ensuring a better customer experience• Various shipping and receiving duties such as using ups software, packaging, weighing items, and verifying shipments• Speeding up production by working in the warehouse and assembling hoses to fulfill customer orders