Jonathan P. Email & Phone Number

• Developed new modules in the database to record vendor insurance and track legal processing times
• Developed new queries and reporting to track expiring and expired vendor insurance
• Developed new scorecard in Power BI as a proposal to provide contract tracking more efficiently

• Managed the administration process for over $250M in Human Services contracts
• Contributed to achieving a 99% completion goal for FY 2022 by not only learning the current process, but also developing an updated process guide with hyperlinks for quick reference by the team. This was a 6%.
• Developed new quarterly database reports for active grants, contracts, and Enterprise System Modernization contracts to be used by Executive Leadership
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• Recommended to participate in CQISS Process Improvement meetings to assist in streamlining and saving the state time and resources by adjusting how documentation is attached within state systems to improve.

• Performed accounts payable entries for Department of Human Services Vocational Rehabilitation by verifying services were performed in accordance to guidelines in the State's Edison system.
• Audited GL entries to ensure correct codes are used before sending to Division of Accounts for approval
• Tracked and reported on federal and state grant payments to compare variances by running reports and compiling data in Excel
• Provided 1099 reports for transactions to be… Show more
• Provided 1099 reports for transactions to be reported to the IRS Show less

Smyrna, TN

• Streamlined payroll processing and bank reconciliations for 17 TRC/VR centers to reduce the need for two full time positions.
• Participated in a workers comp audit in partnership with the insurance provider to uncover over payment in excess of $300k.
• Drove unclaimed property project after auditing accounts to return money to special needs individuals.
• Served on the Supervisory Review Board to make recommendations for supporting troubled students.
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• Served on the IT Strategic Planning Committee for student distance learning during the Covid-19 pandemic

Manchester, Tennessee

• Purchase and manage income based real estate.

Franklin, TN

• Provided corporate training in revenue assurance analysis and reporting for a successful transition to coworkers in the Tulsa, OK office regarding ongoing special projects after the Verizon and XO Communications merger.

Franklin, TN

• Lead a team that changed system logic and redevelop the process for Early Termination Charges resulting in billing over $189M.
• Built cross functional teams to identify ILEC table issues, gathered proposed solutions, developed C-Level analysis reporting, and assisted in implementation to prevent billing issues with orbiting calls which.
• Researched and negotiated with State of California for over $500k in 911 reimbursement… Show more
• Researched and negotiated with State of California for over $500k in 911 reimbursement.
• Performed business analysis of the database for Joint Build and Interconnect Lease Agreements while partnering with accounts receivable to improve collections efforts to bring the over 60 day accounts down to zero..

Nashville, Tennessee

• Located and billed over $600k in revenue by taking ownership of a variety of revenue audits.
• Resolved customer billing issues by working with cross functional teams and provided supporting documentation for for SOX compliance.
• Developed and conducted training classes regarding circuit design to educate billing auditors.
• Partnered with IT to test and debugged a new Revenue Assurance tools prior to department implementation.

Nashville, Tennessee

• Performed telecom circuit design research to identifying unused resources for cost savings over $50k in monthly reoccurring charges.
• Hosted training classes for the circuit designers in proper research in the Linx and SingleView billing systems.

Nashville, Tennessee

• Co-developed job aids for Billing Order Entry concerning the processing of “No Toll Found” orders and Telco Colo charges which found over $220k in previously unbilled revenue.
• Partnered with IT to test the new billing platform Singl.eView before company wide roll out
• Assisted with training new hires concerning billing computer systems as part of their onboard training.